Hi, my laptop is stolen a week and a half ago.
Avast still installed on the stolen computer and it's connecting every day, I can see the laptop last IP on my.avast.com.
Can Avast help me locate the thief?
- Maybe Avast have more information that not shown in my.avast.com? (maybe SSID/BSSID of the access point?)
- The free licence of the stolen laptop is about to expire in 13 days, I will be happy if avast team can extend it remotely to avoid that whoever uses the computer decides to delete avast av when he sees it's expired.
I opened a ticket in support.avast.com but a week and a half has passed and I didn't received any response...
I also filed a complaint with the police and gave them the IP, but it's a long process until the police can locate the thief by his IP.
Any help would be appreciated!!
Thanks!!!
(Sorry for my bad english...)