Author Topic: Slow vps updates for submitted virus  (Read 1254 times)

0 Members and 1 Guest are viewing this topic.

overblood

  • Guest
Slow vps updates for submitted virus
« on: March 11, 2014, 12:06:26 PM »
Hi,
from yesterday in the morning  i found some viruses that are not
detected by Avast ( linux and Windows version - def 14031000 and
14031003 also ) and i reported these with the
tool /var/lib/avast/Setup/submit and with the link
http://www.avast.com/contact-us.php?subject=VIRUS-FILE .

Today 24 hours later the virus is not detected yet :( .

The virus arrives by mail with a double extension like:

unzip -l zip1.zip

Archive:  zip1.zip
  Length      Date    Time    Name
---------  ---------- -----   ----
   300245  03-10-2014 10:14   IMG_07089_10032014.JPG.exe
---------                     -------
   300245                     1 file


Is it possible to have an option to block double extensions or activate
a more aggressive heuristic  ( of corse also for linux  avast 1.0.6 )?

These things happen very often :(  and the time between the submission of a news virus and the detection by the news vps cannot happen in 2/4 days or the infection are propagated.

Any suggestion how to report the virus more quickly ?

Thanks

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37583
  • Not a avast user
Re: Slow vps updates for submitted virus
« Reply #1 on: March 11, 2014, 12:44:02 PM »
Have you tested that file at www.virustotal.com  ?...post link to scan result here




Quote
Any suggestion how to report the virus more quickly ?
You can send file to avast lab, using one of these options


You can upload files and report issues to avast  here : http://www.avast.com/contact-form.php  (select subject according to Your case)

You can use mail
send to virus@avast.com in a password protected zip file
mail subject:  False Positive / undetected sample (select subject according to your case)
zip password:  infected

or you can send files from avast chest
how to use the chest.    http://www.avast.com/faq.php?article=AVKB21