Author Topic: Laptop connects to mobile hotspot but no internet access  (Read 2278 times)

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Offline debz57

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Laptop connects to mobile hotspot but no internet access
« on: April 01, 2019, 10:45:24 AM »
It appears that my original post has disappeared. I'm seriously thinking of asking for a refund as Avast is giving me more grief than it is worth. I initially was using the free AV and decided to upgrade (as it keeps asking if you want this and that) and it appears I paid for the Premier cleanup. Since that was downloaded I have not been able to access the internet via mobile hotspot (it connects but no access). From previous answers to my initial question I finally found the interface is in the AV only but when I click on "Protection" to change the privacy setting it asks me to upgrade. Why isn't this feature available and why has the hotspot been blocked?
« Last Edit: April 01, 2019, 10:58:24 AM by debz57 »

Offline Asyn

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Re: Laptop connects to mobile hotspot but no internet access
« Reply #1 on: April 01, 2019, 11:07:42 AM »
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Offline CleanMaster

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Re: Laptop connects to mobile hotspot but no internet access
« Reply #2 on: April 02, 2019, 09:55:30 PM »
Maybe you can try to change the settings of your network connection from the control panel (I guess you are using windows, right?)

I had the same issue but could solve it forcing the settings i wanted. The avast firewall was updating something that didnt let my device connect properly

Offline bob3160

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Re: Laptop connects to mobile hotspot but no internet access
« Reply #3 on: April 03, 2019, 12:15:59 AM »
Maybe you can try to change the settings of your network connection from the control panel (I guess you are using windows, right?)

I had the same issue but could solve it forcing the settings i wanted. The avast firewall was updating something that didnt let my device connect properly
Maybe you need to read the other topic before offering that advice. :)
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