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Author Topic: How come My Subscription says it has expired when I just renewed it  (Read 2103 times)

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jhutch

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How come My Subscription says it has expired when I just renewed it
« on: March 14, 2014, 10:13:44 PM »
Why does it say my subscription has expired when I just bought in Jan for a year and now it's March. This has got to be an absolute joke. I paid it so what the hell is going. I want this fixed now I am paid up so get it sorted
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Offline essexboy

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Re: How come My Subscription says it has expired when I just renewed it
« Reply #1 on: March 14, 2014, 10:17:10 PM »
Hi a few details would be nice...  Do you have the licence file that was sent to you by e-mail ?

Have you copied the avastlic attachment to your desktop

Have you double clicked the licence to insert it ?
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Offline Alikhan

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Re: How come My Subscription says it has expired when I just renewed it
« Reply #2 on: March 14, 2014, 10:26:30 PM »
I can think of 3 cases here:

1. Your avast! installation has somehow gone corrupt

2. Your PC time/date is incorrect

3. You could be using an outdated license file, to get your current one : http://www.avast.com/en-gb/resend-license-paid.php

Could you ensure that you have tried the resend license link and checked if your PC date/time is correct?
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