Author Topic: Updated Avast! is confusing!  (Read 3193 times)

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arya16mm

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Updated Avast! is confusing!
« on: March 15, 2014, 05:13:12 PM »
Hi,

I have the following virus detected and put into the virus chest by my Avast! program:

"Win32:Rootkit-gen [Rtk]"

I am quite confused as to how to proceed with this. Do I right click and delete? Does that permanently delete it from my system? The message I get is "Do you want to remove this file from the chest?" If that means just removing it from the chest and putting it back onto my computer, no thanks!
I tried moving it to the trashcan but that was unsuccessful. I'm quite terrified as it's an operating system virus. I have turned off system restore and then done a boot scan as well, and it found nothing else.

I would appreciate the help very much!

Offline essexboy

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Re: Updated Avast! is confusing!
« Reply #1 on: March 15, 2014, 05:16:01 PM »
It is quite safe in the virus chest, if you wish to delete it then right click and select delete

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

arya16mm

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Re: Updated Avast! is confusing!
« Reply #3 on: March 15, 2014, 05:24:40 PM »
-> http://www.avast.com/faq.php?article=AVKB21#artTitle

I have seen that link, and it doesn't specify if it's permanently deleted from the chest or the system. :/ I hope you understand why I'm being cautious.

arya16mm

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Re: Updated Avast! is confusing!
« Reply #4 on: March 15, 2014, 05:25:38 PM »
It is quite safe in the virus chest, if you wish to delete it then right click and select delete

So, could I just let it stay? Forever? I run the free edition.

Offline Asyn

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Re: Updated Avast! is confusing!
« Reply #5 on: March 15, 2014, 05:36:49 PM »
-> http://www.avast.com/faq.php?article=AVKB21#artTitle

I have seen that link, and it doesn't specify if it's permanently deleted from the chest or the system. :/ I hope you understand why I'm being cautious.

Yes, it will be deleted permanently.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Updated Avast! is confusing!
« Reply #6 on: March 15, 2014, 06:07:02 PM »
Also read this info.....

Clean, Quarantine, or Delete?  http://antivirus.about.com/b/2007/03/11/clean-quarantine-or-delete.htm