Author Topic: Infection warning - 4dlmng.com  (Read 14540 times)

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matt_mk

  • Guest
Infection warning - 4dlmng.com
« on: March 17, 2014, 07:25:05 PM »
Hi,

I'm getting repeated warnings from avast web shield regarding 4dlmng.com.

I see another user encountered this problem in thread http://forum.avast.com/index.php?topic=143648.0

I've followed the initial instructions to clear this threat and have attached the Farbar & GMER logs suggested by TwinHeadedEagle in the above thread.

Please can someone advise me of the next steps.

Any help greatly appreciated.

Thanks

Offline Michael (alan1998)

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  • Posts: 2768
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Re: Infection warning - 4dlmng.com
« Reply #1 on: March 17, 2014, 07:34:31 PM »
Thanks,

I'll get a remover for you.
VOLUNTEER

Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

Security is a mindset, not an application. Think BEFORE you click.

Offline Eddy

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    • Malware removal, Biljart and other things.
Re: Infection warning - 4dlmng.com
« Reply #2 on: March 17, 2014, 07:40:52 PM »

argus

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #3 on: March 17, 2014, 08:24:22 PM »
Monitoring.

matt_mk

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #4 on: March 17, 2014, 08:25:12 PM »
Please find OTL log attached. Thanks

argus

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #5 on: March 17, 2014, 09:00:51 PM »
Hi,
I'll give you future malware removal instructions.




1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Code: [Select]
Start
HKU\S-1-5-21-887285577-1908728387-2409366433-1001\...\Run: [SSync] - C:\Users\Lindy\AppData\Roaming\SSync\SSync.exe [41984 2012-12-19] ()
HKU\S-1-5-21-887285577-1908728387-2409366433-1001\...\Run: [DataMgr] - C:\Users\Lindy\AppData\Roaming\DataMgr\DataMgr.exe [168776 2013-02-19] (HTTO Group, Ltd.)
HKU\S-1-5-21-887285577-1908728387-2409366433-1001\...\Run: [OMESupervisor] - C:\Users\Lindy\AppData\Local\omesuperv.exe [2239264 2013-12-24] ()
HKU\S-1-5-21-887285577-1908728387-2409366433-1001\...\Run: [SCheck] - C:\Users\Lindy\AppData\Roaming\SCheck\SCheck.exe [37376 2013-12-09] ()
HKU\S-1-5-21-887285577-1908728387-2409366433-1001\...\Run: [Snoozer] - C:\Users\Lindy\AppData\Roaming\Snz\Snz.exe [1209628 2013-12-24] ()
HKU\S-1-5-21-887285577-1908728387-2409366433-1001\...\Run: [Intermediate] - C:\Users\Lindy\AppData\Roaming\Intermediate\Intermediate.exe [37376 2013-12-09] ()
BHO-x32: No Name - {D40C654D-7C51-4EB3-95B2-1E23905C2A2D} -  No File
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
C:\Users\Lindy\AppData\Local\Temp\msvcr71.dll
C:\Users\Lindy\AppData\Local\Temp\Scrivener-1570-update.exe
C:\Users\Lindy\AppData\Local\Temp\Scrivener-1600-update.exe
C:\Users\Lindy\AppData\Local\Temp\Scrivener-1610-update.exe
C:\Users\Lindy\AppData\Local\Temp\SkypeSetup.exe
End

2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.


3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
.





************* Next *************







Please download Malwarebytes AntiRootkit (MBAR) and save it to your desktop.
For full instructions how MBAR works, read this article


> Doubleclick on the MBAR file () and allow it to run.
•  Click OK on the next screen, to allow the package to extract the contents of the file to its own folder named mbar.
•  mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.
•  After reading the Introduction, click Next if you agree.


•  On the Update Database screen, click on the Update button. Once you see 'Success: Database was successfully updated' click on Next
•  Under Scan Targets ensure all boxes are ticked. Then click the Scan button.

Notice: with some infections, you may see two messages boxes:
'Could not load protection driver'. Click 'OK'.
'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.


>>  If malware is not detected, click the Exit button to close the program and post the mbar-log-year-month-day.txt and system-log.txt reports.

>>  If an infection/s are found ensure Create Restore Point are ticked. Then select the "Cleanup! button to remove threats.
•  The clean up procedure will be scheduled for process, pop-up will be shown.
Select the Yes button and the system should re-boot to complete the cleaning process.


>>  Notice: only if an RootKit are detected, ensure to run fixdamage.exe tool located in mbar folder, \Plugins\fixdamage.exe
- Run fixdamage.exe, at the black window to continue type Y (alias for Yes). Wait few seconds for execution ...
- When you see "press any key to exit" fix is completed, press any key to close the window. Reboot the system.





> The following reports will be created in mbar folder:
1. mbar-log-year-month-day (hour-minute-second).txt
2. system-log.txt

Please post both logs in your next reply.

matt_mk

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #6 on: March 17, 2014, 10:02:26 PM »
Thank you for your help.

Please find attached 2 of the files as requested.  However mbar-log-year-month-day.txt did not seem to be created.

argus

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #7 on: March 17, 2014, 10:09:04 PM »
What is the situation now?

matt_mk

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #8 on: March 17, 2014, 10:21:09 PM »
Have restarted the computer and opened up several web pages and so far no warning :-)

Thanks for your assistance

argus

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #9 on: March 17, 2014, 10:23:12 PM »
 Please download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp
    files, execution time should be anywhere from a few seconds to a minute
    or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
.






The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

argus

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #10 on: March 17, 2014, 10:25:48 PM »
There was nothing dangerous, just adware  ;)

matt_mk

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #11 on: March 17, 2014, 10:49:54 PM »
Many thanks :)

matt_mk

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #12 on: March 18, 2014, 02:30:02 PM »
Unfortunately today the warning message has re-appeared.  Any ideas?

argus

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #13 on: March 18, 2014, 02:34:50 PM »


  • Please download ComboFix by sUBs and save it to your Desktop.
    You may read how Combofix works here.

  • Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
    If you are unsure how to do this please read this or this Instruction.

  • Run ComboFix. Click on I Agree! & follow the prompts.
    Note: If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart your computer.

  • When finished, it will produce a report for you. Please attach log reports (ComboFix.txt) back to topic.
    (typical log location: C:\ComboFix.txt )

matt_mk

  • Guest
Re: Infection warning - 4dlmng.com
« Reply #14 on: March 18, 2014, 03:05:23 PM »
File as requested