Download the following programme and save it to a USB drive
Farbar Recovery Scan Tool Select the correct version for your system either 32 or 64bit
Then start the computer with the CD
When you reboot you will see this.
Click repair my computer Select your operating system Select Command prompt Insert the USB with FRST on it
At the command prompt type the following :
notepad and press
Enter.
The notepad opens. Under File menu select
Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type
e:\frst64.exe (or FRST.exe for 32bit) and press
Enter Note: Replace letter
e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press
Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.