Author Topic: avast 2014.9.0.2016 the aswWrcIEBroker32.dll random crash IE  (Read 3254 times)

0 Members and 1 Guest are viewing this topic.

Offline rickyyeung

  • Full Member
  • ***
  • Posts: 115
avast 2014.9.0.2016 the aswWrcIEBroker32.dll random crash IE
« on: March 23, 2014, 11:34:50 AM »
After the upgrade today, IE random crash with ntdll.dll and avast module.
What is aswWrcIEBroker32.dll? Also the ad Blocker come with avast seem to activate even through I didn't not activate it ???

Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 11.0.9600.16521
Application Timestamp: 53114399
Fault module Name: aswWrcIEBroker32.dll
Fault module Version: 1.0.0.1
Fault module Timestamp: 5327fb29
Exception Code: c0000005
Exception offset: 00065e53

look like it also mess with the downloading function of IE as I cannot download anything. :(

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31301
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: avast 2014.9.0.2016 the aswWrcIEBroker32.dll random crash IE
« Reply #1 on: March 23, 2014, 12:43:52 PM »
Try a repair first.
start > control panel > software > avast > add/remove > choose repair > reboot.

If the problem isn't solved:
1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition.
Here are the installer links. Note: You need to be ONLINE during this install.
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe

Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/

2. Uninstall Avast by control panel  [If you don't have Avast in control Panel go to #4]
3. Uninstall in Safe Mode using Avastclear.
http://www.avast.com/uninstall-utility
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn't) - reboot.
http://rejzor.wordpress.com/avast-cleanup-tool/
5. Be Sure Too Check Once Uninstall is Complete:Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
6. Install the version you downloaded.
7. Reboot.

offline installers:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs9x/avast_internet_security_setup.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe