Hi,
Posted OTL log looks terrible. A lot of junk, remains ... this requires additional cleaning. We'll start with ComboFix.
Then we will use FRST tool. FRST shall show if there is anything that CF did not target or even display in his logs.
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ComboFix--- ---
1. Please download
ComboFix by
sUBs from here and save it to your
Desktop.
If you are unsure how ComboFix works please read this guide carefully.
Note: ComboFix must be downloaded to your Desktop.--------------------------------------------------------------------
2. Temporarily disable your
AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.Instructions how to disable avast:- Right click on the avast! system tray icon () in the lower right corner of the screen and scroll up to avast! shield controls;
- In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn back on this option after the cleaning by choosing avast! shield controls > Enable all shield options.--------------------------------------------------------------------
3. Run
ComboFix. Click on
I Agree!- ComboFix will display DISCLAIMER of warranty on software.
By clicking I Agree ComboFix shall continue.
- ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
-If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
- ComboFix will scan your computer in stages, total of 50 stages.
Do not mouse-click around while ComboFix is running.
Note:If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart your computer.
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4. When the tool is finished, it will produce a log report for you. (typical location: C:\
ComboFix.txt )
Attach log reports ( ComboFix.txt) back to topic.
ComboFix shall also create addition log. Please attach it to your reply.
C:\Qoobox\
ComboFix-quarantined-files.txt--- --- --- ---
FRST--- ---
Please download
Farbar Recovery Scan Tool (
) by
Farbar and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version. - Double-click to run it. When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
- The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.