Don't feel bad. There are times my wife & myself have to disable avast premier so outlook 2007 can send/receive mail. We didn't have any problems till this latest version. When we first turn on our computers, they send/receive fine. Then out of the blue during the day it starts getting errors. I've had avast support working on this for months now. Still no solution. I've had Comcast look at the settings in outlook and they're set right. Some where in avast it messes with outlook and I can't find where.