Author Topic: firewall unable to be turned on since last update  (Read 2213 times)

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ceva011

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firewall unable to be turned on since last update
« on: April 01, 2014, 03:06:55 AM »
hi,
just updated the software and since rebooting my PC i cannot turn the firewall on.

suggestions?
here is a screenshot of what happens when i click 'turn on':




Offline Asyn

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Re: firewall unable to be turned on since last update
« Reply #1 on: April 01, 2014, 05:29:58 AM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

ceva011

  • Guest
Re: firewall unable to be turned on since last update
« Reply #2 on: April 01, 2014, 06:19:21 AM »
appreciate the reply, thanks.

for some reason the 'repair' option isnt available for me when avast is highlighted. it is for some other programs, but not all.

any other ideas?


Offline essexboy

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Re: firewall unable to be turned on since last update
« Reply #3 on: April 01, 2014, 03:31:02 PM »
If there is no repair option  then :

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

  • Run the uninstalltool and accept the reboot to safe mode
  • Once complete reboot your system
  • Reinstall Avast
----------

PKA

  • Guest
Re: firewall unable to be turned on since last update
« Reply #4 on: April 01, 2014, 09:20:57 PM »
I too am having the same trouble.
I tried using uninstaller then reinstall.
Tried control panel uninstall then reinstall
tried repair.

Still can not turn on firewall.

Mike Black

  • Guest
Re: firewall unable to be turned on since last update
« Reply #5 on: April 02, 2014, 12:18:24 AM »
Same problem here after a new win 7 64 pro install. Worked fine on XP pro sp3 32. Any help greatly appreciated


EDIT 3 April: Used Avast Uninstall Utility. Re-install. Problem Solved.
« Last Edit: April 03, 2014, 05:58:12 PM by Mike Black »

remydp

  • Guest
Re: firewall unable to be turned on since last update
« Reply #6 on: April 03, 2014, 08:45:48 AM »
Hi there,

I too am having this issue and have tried both repairing and uninstall and re-install with no luck.

Windows 7 Home Premium

Edit:

Since posting I tried the repair option again and it fixed the issue. My firewall is working now.
« Last Edit: April 03, 2014, 08:50:04 AM by remydp »