Author Topic: Gmail and Avast Providers  (Read 25156 times)

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Offline Lisandro

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Re: Gmail and Avast Providers
« Reply #15 on: June 29, 2007, 03:29:32 AM »
Got it working.
Thanks for posting the solution. If anybody needs a solution for Yahoo I'll address him/her to your post 8)
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Offline Norm321

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Re: Gmail and Avast Providers
« Reply #16 on: June 30, 2007, 03:14:37 AM »
Now I have another dilema. I tried to setup my wife's system with the same configuration as she too has Att Yahoo mail. She uses Incredimail however. Everything works as far as sending and receiving but avast is not scanning the outgoing mail. The blue avast ball spins but the mail scanning tray icon does not appear. avast is set to insert a clean note and you guessed it it does not appear in the sent email. The mail scanning tray icon appears for incoming mail and the note appears on those incoming emails. Do you think this is an avast quirk or do i possibly have to alter the stunnel config file somehow? Thanks in advance!!
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Offline Lisandro

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Re: Gmail and Avast Providers
« Reply #17 on: June 30, 2007, 03:20:51 AM »
Norm, maybe you can add the following line to the [MailScanner] section of <avast>\data\avast4.ini:
Log=20
Then generate some traffic, simulate the problem (i.e. force the avast mail scanner to time out by sending an email with attachment) and then post here the contents of the file <avast>\data\log\aswMaiSv.log

Details: http://forum.avast.com/index.php?topic=12234.msg103474#msg103474
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Offline DavidR

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Re: Gmail and Avast Providers
« Reply #18 on: June 30, 2007, 03:32:47 AM »
I would say this is an Incredimail quirk.

Incredimail and clean notes are a nightmare even without trying to configure it for SSL email. This forum is littered with people having problems inserting clean notes into incredimail. The way incredimail multi-part mime with HTML and Text parts to the email, avast has to do two clean notes one for HTML and one for the Text parts of the email. Incredimail seems to have problems with this where the email appears malformed with a mix of text amd html.

Personally I see little value in the insertion of clean notes. I don't take any notice of them (trusting sod aren't I) and neither does avast it still scans your email, the same is true of other AVs, they just do what they should, scan the email. There are even spam and malicious email that has a fabrication of a clean note from a well known AV, just to lull people into a false sense of security.
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Offline Lisandro

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Re: Gmail and Avast Providers
« Reply #19 on: June 30, 2007, 03:46:56 AM »
I would say this is an Incredimail quirk.
Me too.

Incredimail and clean notes are a nightmare even without trying to configure it for SSL email. This forum is littered with people having problems inserting clean notes into incredimail. The way incredimail multi-part mime with HTML and Text parts to the email, avast has to do two clean notes one for HTML and one for the Text parts of the email. Incredimail seems to have problems with this where the email appears malformed with a mix of text amd html.
David got the point... if you search the board maybe you can find more.

Personally I see little value in the insertion of clean notes. I don't take any notice of them (trusting sod aren't I) and neither does avast it still scans your email, the same is true of other AVs, they just do what they should, scan the email. There are even spam and malicious email that has a fabrication of a clean note from a well known AV, just to lull people into a false sense of security.
For me, clean notes are good advertisement to avast, nothing more 8)
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Offline DavidR

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Re: Gmail and Avast Providers
« Reply #20 on: June 30, 2007, 04:02:42 AM »
I have it in my outbound mail for that reason alone to promote avast, but then again I don't have Incredimail nor am I having any problems with it.

If I did have Incredimail and I experienced a problem with the clean note, based on my perceived value of the clean note I wouldn't spend time trying to get it working, I would just disable it.
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Offline Lisandro

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Re: Gmail and Avast Providers
« Reply #21 on: June 30, 2007, 04:12:04 AM »
If I did have Incredimail and I experienced a problem with the clean note, based on my perceived value of the clean note I wouldn't spend time trying to get it working, I would just disable it.
Can you see in the headers of the messages (Right click the message, choose Properties and Details), for instance:

X-Antivirus: avast! (VPS 0XXX-X, XX/XX/2004), Inbound message
X-Antivirus-Status: Clean
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Offline DavidR

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Re: Gmail and Avast Providers
« Reply #22 on: June 30, 2007, 02:46:47 PM »
Read my lips ;D ;D 'I don't have Incredimail,' but if I did I wouldn't spend time trying to get the insert clean notes to work. As I believe this is a quirk of Incredimail and of limited benefit, I wouldn't spend a lot of time on it..
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Offline Norm321

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Re: Gmail and Avast Providers
« Reply #23 on: June 30, 2007, 03:49:29 PM »
My question is the mail actually getting scanned on the way out. I'm not so concerend about the clean notes I just would like the mail scanner to check outbound mail. I just received a test mail from my wife's system and it did not contain anything in the properties about the outbound just the inbound "X-Antivirus: avast! (VPS 0XXX-X, XX/XX/2004), Inbound message
X-Antivirus-Status: Clean" that avast scanned on my system. Are you saying that if I disable the notes on the outbouind mail the mail scanner may work? I haven't tried the logging yet but maybe today sometime. Thanks!!
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Offline DavidR

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Re: Gmail and Avast Providers
« Reply #24 on: June 30, 2007, 04:14:59 PM »
The clean notes, enabled or disabled 'don't' have any relationship with the email header information about AV scans, that should be there all the time. So disabling the insertion of clean notes only relates to the body text of the email. The insertion of clean notes when problems were a format related problem not one of the mail not being scanned.

It won't change if it is being scanned or not (but it is redundant/unnecessary so I would most certainly uncheck it, that won't hurt/effect anything), so there is something else going on.

You could enable the 'Show detailed info on performed actions' in the Internet Mail provider and that will show info as emails are being scanned and nothing if they aren't.

Logging is helpful when tracking down issues of mail that 'is' being scanned, though I don't know/doubt if it will generate any information if it isn't being scanned.
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Offline Norm321

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Re: Gmail and Avast Providers
« Reply #25 on: June 30, 2007, 04:46:11 PM »
I did turn off the notes just to check, it had no effect. I turned on logging per Tech instructions and sent a big email that timed out(actually I got a message from Incredimail about not being able to send the message and not a timeout from avast, had avast it set to the lowest allowed time "10") Here is the log anyway to see if someone sees something in it. Thanks!!

06/29/07 19:19:58 000005D0:   Started as service, Log = 1
06/29/07 19:19:58 000005D0:   Build 4.7.1001
06/29/07 19:19:58 000005D0:   Windows XP Workstation (Service Pack 2)
06/29/07 19:20:54 000005D0:   AutoRedirect settings changed 1
06/29/07 19:20:54 000005D0:   POP Start settings changed: 1
06/29/07 19:20:54 000005D0:   POP Listen settings changed: 127.0.0.1 12110
06/29/07 19:20:55 000005D0:   POP RedirectPort: 110
06/29/07 19:20:55 000005D0:   SMTP Start settings changed: 1
06/29/07 19:20:55 000005D0:   SMTP Listen settings changed: 127.0.0.1 12025
06/29/07 19:20:55 000005D0:   SMTP RedirectPort: 25
06/29/07 19:20:55 000005D0:   IMAP Start settings changed: 1
06/29/07 19:20:55 000005D0:   IMAP Listen settings changed: 127.0.0.1 12143
06/29/07 19:20:55 000005D0:   IMAP RedirectPort: 143
06/29/07 19:20:55 000005D0:   NNTP Start settings changed: 1
06/29/07 19:20:55 000005D0:   NNTP Listen settings changed: 127.0.0.1 12119
06/29/07 19:20:55 000005D0:   NNTP RedirectPort: 119
06/29/07 19:51:33 0000051C:   --POP Mail is clean
06/29/07 19:51:37 0000051C:   --POP Mail is clean
06/29/07 20:35:50 000005D0:   POP redirect port settings changed: 110,11110
06/29/07 20:35:50 000005D0:   SMTP redirect port settings changed: 25.11025
06/29/07 20:48:03 000006D0:   --POP Mail is clean
06/30/07 10:04:36 000007F0:   --POP Mail is clean
06/30/07 10:04:40 000007F0:   --POP Mail is clean
06/30/07 10:04:43 000007F0:   --POP Mail is clean
06/30/07 10:16:36 000005D0:   Log settings changed 20
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Firefox 3.6, Thunderbird 3.0.3

Offline Norm321

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Re: Gmail and Avast Providers
« Reply #26 on: June 30, 2007, 08:19:47 PM »
Found the problem, it was my own stupidity. After studying the avast log I noticed that I had made a mistake and put a . intead of a , between the smtp redirected ports in avast. Sorry for all the extra replying done by all. Here is what the mistake was. Thanks to Tech for suggesting the logging feature otherwise I may have not found it. Outbound mail in Incredimail is now scanned. Thanks to everyone!!

06/29/07 20:35:50 000005D0:   POP redirect port settings changed: 110,11110
06/29/07 20:35:50 000005D0:   SMTP redirect port settings changed: 25.11025
                                                                                                 ^
EMachines T3395, AMD Sempron 3000+
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Avast 5.0 Free, MBAM Free
Firefox 3.6, Thunderbird 3.0.3

Offline Lisandro

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Re: Gmail and Avast Providers
« Reply #27 on: June 30, 2007, 08:59:19 PM »
Thanks to Tech for suggesting the logging feature otherwise I may have not found it.
You can disable logging now... removing the added line 8)
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Offline DavidR

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Re: Gmail and Avast Providers
« Reply #28 on: June 30, 2007, 09:41:53 PM »
Ah that would do it no port 25.11025 to redirect .

You can try the insert clean notes if you are feeling particularly brave now ;D
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Offline Norm321

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Re: Gmail and Avast Providers
« Reply #29 on: June 30, 2007, 11:08:34 PM »
Disabled the logging and the clean notes are active and working. I'm glad it was something simple but what a bunch of time spent, oh well, Cheers!!
EMachines T3395, AMD Sempron 3000+
Win XP Home, Version 2002, SP3
768 MB Ram, 80 MB HD, Nvidia onboard graphics
Avast 5.0 Free, MBAM Free
Firefox 3.6, Thunderbird 3.0.3