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Author Topic: Harmful Webpage  (Read 17363 times)

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denebuff

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Harmful Webpage
« on: April 08, 2014, 10:13:03 PM »
I was hoping someone could give me some help, Im not a computer tec. just a average guy tired of spending money to people that can't fix a problem.
I had my XP desktop worked on because of a virus. 5 days later and $70.00 for the repair now I get a pop up every 3 to 4 minutes  with the attached picture. I called AVAST Tec Surport but they wanted $170.00 to fix problem. I can't do that.
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Offline Secondmineboy

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Re: Harmful Webpage
« Reply #1 on: April 08, 2014, 10:21:32 PM »
Thats some malware that wants to call home :)

Follow this guide and attach the logs from Malwarebytes, OTL and aswMBR: http://forum.avast.com/index.php?topic=53253.0

Windows XP is not getting anymore Updates and is very insecure now, Hackers collected Security leaks over the last months.
Its recommended to switch to Windows 7 or 8 if possible.
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denebuff

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Re: Harmful Webpage
« Reply #2 on: April 08, 2014, 10:29:59 PM »
Stven can you please explain what attach the logs from Malwarebytes, OTL and aswMBR: means
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Offline Secondmineboy

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Re: Harmful Webpage
« Reply #3 on: April 08, 2014, 10:31:59 PM »
Click the Attachments and other options function under the answer Box and select the logs to attach them.
(See screenshot)

Mine is in German but the placement is the same.
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Offline Michael (alan1998)

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Re: Harmful Webpage
« Reply #4 on: April 08, 2014, 10:55:58 PM »
Just a little more in depth to what Steven said.

When you finish running the programs, they'll produce logs. (MBAM=1, OTL=2 on first run and aswMBR=1). Following Stevens pictures, which is in (Dutch?) I believe. When you make your next post, there is a option called Attachments & Other Options. CLick it

Quote from: Steven Winderlich on April 08, 2014, 10:57:48 PM
The picture is in german, Michael. :)

Sorry, lol, thought that was dutch.
« Last Edit: April 08, 2014, 10:59:42 PM by Michael (alan1998) »
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Offline Secondmineboy

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Re: Harmful Webpage
« Reply #5 on: April 08, 2014, 10:57:48 PM »
The picture is in german, Michael. :)
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denebuff

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Re: Harmful Webpage
« Reply #6 on: April 08, 2014, 11:08:36 PM »
Ok Thank you both, I'm running the scan as we speak, I'll keep you posted. so far it has found 3 objects and still running.
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Offline essexboy

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Re: Harmful Webpage
« Reply #7 on: April 08, 2014, 11:14:04 PM »
Monitoring, this may be an infected system file
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denebuff

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Re: Harmful Webpage
« Reply #8 on: April 08, 2014, 11:25:54 PM »
OK it finished put I just got another pop up, also the 3 are quarantined   it did not ask me to do a reboot should I reboot .
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Offline Secondmineboy

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Re: Harmful Webpage
« Reply #9 on: April 08, 2014, 11:27:29 PM »
If its not asking for a reboot there is no need to reboot.

Save the log and attach it here later. :)
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Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
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denebuff

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Re: Harmful Webpage
« Reply #10 on: April 08, 2014, 11:58:32 PM »
I'm running the OTL but forgot to past this in.
netsvcs
BASESERVICES
%SYSTEMDRIVE%\*.exe
c:\program files (x86)\Google\Desktop
c:\program files\Google\Desktop
dir "%systemdrive%\*" /S /A:L /C
/md5start
rpcss.dll
/md5stop
CREATERESTOREPOINT
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Offline Secondmineboy

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Re: Harmful Webpage
« Reply #11 on: April 09, 2014, 12:01:38 AM »
Just abort the scan and run it from scratch please.

Be sure to attach the correct log.
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Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
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denebuff

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Re: Harmful Webpage
« Reply #12 on: April 09, 2014, 12:06:26 AM »
OK Will do.
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denebuff

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Re: Harmful Webpage
« Reply #13 on: April 09, 2014, 01:28:22 AM »
OK Here is the log.


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Offline Secondmineboy

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Re: Harmful Webpage
« Reply #14 on: April 09, 2014, 01:37:01 AM »
Now please run aswMBR and attach the logs from aswMBR and Malwarebytes. ;)

Then essexboy will check the logs.
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Windows 10 1909, 4 GB DDR3 RAM, 500 GB 5400 RPM HDD, 1366 by 768 LCD Screen, Intel Core i3 5010U Dual Core, Intel HD Graphics 5500
HUAWEI P30 Pro. Android 10
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