Author Topic: Harmful Webpage  (Read 19065 times)

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denebuff

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Re: Harmful Webpage
« Reply #30 on: April 10, 2014, 04:09:54 AM »
This is what pops up now when I open my email.
See attached.

denebuff

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Re: Harmful Webpage
« Reply #31 on: April 10, 2014, 04:19:18 AM »
I forgot to mention my email program I use is outlook express 6.

Offline essexboy

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Re: Harmful Webpage
« Reply #32 on: April 10, 2014, 03:31:25 PM »
So the Avast alerts have now ceased ?

Download the latest version of TDSSKiller from here and save it to your Desktop.
 
 
  • Doubleclick on TDSSKiller.exe to run the application


  • Then click on Change parameters.
     

     
  • Check the boxes beside Verify Driver Digital Signature, Detect TDLFS file system  and Use KSN to scan objects , then click OK.
     
  • Click the Start Scan button.
     
     
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
     

     
  • If malicious objects are found, they will show in the Scan results and offer three (3) options.
  • Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

  • Get the report by selecting Reports

 
  • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that

denebuff

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Re: Harmful Webpage
« Reply #33 on: April 10, 2014, 05:57:11 PM »
Here is the results, the program found nothing.

Offline essexboy

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Re: Harmful Webpage
« Reply #34 on: April 10, 2014, 06:55:26 PM »
Have the Avast alerts ceased ?

Have you emptied your deleted e-mails folder

denebuff

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Re: Harmful Webpage
« Reply #35 on: April 10, 2014, 11:43:50 PM »
having trouble getting on this site. Yes Avast alerts have ceased, and yes I have deleted my delete box and did a reboot, as soon as I open my email program wither I'm on line or not I get a continues pop up from Malwarebytes informing me of the bad file or website. I have attache a copy of the warning as it apears on my screen.

denebuff

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Re: Harmful Webpage
« Reply #36 on: April 10, 2014, 11:59:23 PM »
having trouble getting on this site. Yes Avast alerts have ceased, and yes I have deleted my delete box and did a reboot, as soon as I open my email program wither I'm on line or not I get a continues pop up from Malwarebytes informing me of the bad file or website. I have attache a copy of the warning as it apears on my screen.

Offline essexboy

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Re: Harmful Webpage
« Reply #37 on: April 11, 2014, 03:29:48 PM »
Do you have any draft e-mails or e-mails in the outbox that you do not recognise

denebuff

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Re: Harmful Webpage
« Reply #38 on: April 11, 2014, 04:37:01 PM »
essexboy
I have check my outbox and draft nothing in them at all they are empty. I also deleted any sent and deleted message.
I'm still getting that pop up.

Offline essexboy

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Re: Harmful Webpage
« Reply #39 on: April 11, 2014, 05:05:29 PM »
Could you replace Outlook Express with windows live mail http://www.microsoft.com/en-gb/download/details.aspx?id=3945  it will offer several programmes but only accept live mail (OE is so far out of date now)

denebuff

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Re: Harmful Webpage
« Reply #40 on: April 11, 2014, 05:17:05 PM »
if I do that will I lose all my contacts and my saved folders, and if not ,I don't think I know how to import that info into the new program. Most of all will that eliminate the bad file?

Offline essexboy

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Re: Harmful Webpage
« Reply #41 on: April 11, 2014, 05:24:30 PM »
Follow the instructions here on exporting OE6 and importing to live mail http://www.pcdon.com/080113OutlookExpress-WindowsLiveMail.html

denebuff

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Re: Harmful Webpage
« Reply #42 on: April 11, 2014, 10:58:34 PM »
Essexboy
Thank You for all your help with this, as I type this I have installed windows Live and trying to import all my contacts. Is that infected file still in my computer? 

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Re: Harmful Webpage
« Reply #43 on: April 11, 2014, 11:42:41 PM »
Once you have transfered your contacts over, live mail will then download fresh copies of your e-mails so anything bad will be gone.  It may have been an infection in OE as it is many years out of date.

Once done launch live mail and let me know how that goes

OE can then be disabled by using the control panel Add/remove > remove windows features

denebuff

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Re: Harmful Webpage
« Reply #44 on: April 11, 2014, 11:51:24 PM »
Essexboy
I will keep you posted as the weekend gives me more time to spend more time on this project.
Again I sincerity appreciate all you time and help.
Respectfully
Denny G.