Author Topic: upgrade to 4.6 - Webshield prevents all internet access  (Read 4153 times)

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bachus

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upgrade to 4.6 - Webshield prevents all internet access
« on: July 16, 2005, 03:04:20 AM »
I just upgraded to 4.6 and now when the Webshield is active (Normal mode) I cannot access any websites. All I get is an alert stating the file is empty. What is wrong?

Offline Eddy

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Re: upgrade to 4.6 - Webshield prevents all internet access
« Reply #1 on: July 16, 2005, 03:13:13 AM »
What exact version of Avast? (looks like x.x.xxx)
What OS?
What exact setting(s) for the webshield provider?
Does disabling the webshieldprovider allows you to browse normally?
Any other security (related) software installed? [if so, which one(s)]
Anything in Avast's log file about this?
etc etc

bachus

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Re: upgrade to 4.6 - Webshield prevents all internet access
« Reply #2 on: July 16, 2005, 03:51:08 AM »
Everything was running fine until I did today's upgrade to Version 4.6.691. As soon as I completed the upgrade and restarted my system the problem started.
Turning off Webshield allows normal Internet access
I have Webshield set to "Normal" with no custom settings
Running Windows XP Professional SP2
I also have Norton Internet Security 2004 running (without Norton AntiVirus) - it had no conflicts beofre today's upgrade.


Offline Eddy

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Re: upgrade to 4.6 - Webshield prevents all internet access
« Reply #3 on: July 16, 2005, 03:53:51 AM »
What happens if you disable NIS and let only Avast run?
Can you browse then?

Offline DavidR

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Re: upgrade to 4.6 - Webshield prevents all internet access
« Reply #4 on: July 16, 2005, 02:53:17 PM »
The web shield ashWebSv.exe may have been updated and this may have caused NIS to popup a permission window, did you aprove/allow it?
Check to see if ashWebSv.exe is a blocked or allowed application.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.1.6049 (build 23.1.7883.774) UI 1.0.746/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

bachus

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Re: upgrade to 4.6 - Webshield prevents all internet access
« Reply #5 on: July 16, 2005, 04:13:18 PM »
That's it! I thought I had given permission to everything but I had accidentally blocked ashWebSv.exe.

THANKS!

Offline DavidR

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Re: upgrade to 4.6 - Webshield prevents all internet access
« Reply #6 on: July 16, 2005, 06:52:07 PM »
It's always the simple things that get you ;D
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 23.1.6049 (build 23.1.7883.774) UI 1.0.746/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security