Author Topic: Paid for, mail with validation instructions not received  (Read 3053 times)

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Offline Baba37

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Paid for, mail with validation instructions not received
« on: April 15, 2014, 09:12:42 PM »
I ordered Grimefighter! on 06/04, the 29.99€ were debited from my account 3 days later and I have still not received the mail for installation.
I've checked the mail address etc. I have never liked throwing money away and feel I have done just that!
Any ideas?

Offline Eddy

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Re: Paid for, mail with validation instructions not received
« Reply #1 on: April 15, 2014, 09:28:39 PM »
Where exactly did you ordered GrimeFighter and how did you pay?

Offline al2

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Re: Paid for, mail with validation instructions not received
« Reply #2 on: April 21, 2014, 10:14:16 PM »
Any ideas?

Certainly NOT waiting around for a reply on a forum! In addition to that mention I assume 3days later urgently emailed Avast to see what happened!

You say dont like throwing away money but i find that hard to believe  as if you didn't contact Avast directly after 3 days, YOU HAVE!  :-\
The greatest hazard in life is to risk nothing...To place your ideas+dreams,before the crowd.Is to risk their loss.To love is to risk it not being returned.To live is to risk dying.To hope is to risk despair.To try is to risk failure.Someone who risks+does nothing.Has  and is nothing.They may avoid suffering and sorrow But. Risks must be taken as The greatest hazard in life is to risk nothing.Only a person who risks is free" - Leo Buscalia

Offline Davidek

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Re: Paid for, mail with validation instructions not received
« Reply #3 on: April 22, 2014, 05:20:25 PM »
Hi,

Please open a ticket with Support.  They will validate your email address and resend the activation instructions.

That should solve this issue, please post back to confirm if you are all set or not.

Thanks,

GrimeFighter team