New User -- Avast Premier is freezing my browsers UGH

[REDACTED]

Avast Premier was recommended as an improvement over the Norton Anti-Virus that Comcast includes "for free".    Wrong.   NOW I'm having even more freeze-ups. 
Avast is freezing my Chrome and IE browsers.    That has caused me to lose data in open programs.

Others with the same problem mentioned that they were running 32-bit systems (mine is Vista).  As recommended, I disabled the "Web Protection" and have not had a freeze-up for an hour.    But I shouldn't have to do that.
What is the issue?      I am purposely running the 32-bit Vista system.
This is totally unacceptable.   I paid $99 and this is much worse than Norton ever dreamed of being.

[Rednose]

Hi Kristy, welcome to the forum

As you mentioned Norton Anti-Virus, did you use the Norton Removal Tool to remove all remnants ?

https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

Greetz, Red.

[schmidthouse]

Yes good point Red has made.
Also I'm not sure just what has been disabled by the OP when it says "Web Protection";The Web Shield or Online Security Browser Protection

[REDACTED]

Yes, I used the Norton removal tool; I am an experience PC user.
I also am quite tired of "ads" to sell me more products that Norton was performing at no extra cost.   Since we are paying for Norton in our Comcast account, I am just going to return to it and hope I can delete this.  I had never had blue screens until I installed Avast.

[Pondus]

I am just going to return to it and hope I can delete this.

Uninstall our software using avastclear   https://www.avast.com/en-eu/uninstall-utility