Author Topic: Issues with Avast antivirus on in 64-bit Windows 7 and Whatsapp Integration  (Read 4646 times)

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lmarie

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I’m running 64-bit Windows XP, with Whatsapp on my computer without an emulator:http://supplysystems.com/2014/03/21/use-whatsapp-for-pc-without-bluestacks/ . I installed my usual antivirus:Avast on it. I’m facing the following two issues (in decreasing order of severity):
1/Avast detected WhatsApp - detected a Trojan; Android:FakeInst-EY
2/Though the processes AvastSVC*32.exe and AvastUI*32.exe keep running, the Windows security flag reports Avast is not running and says, “Turn on avast! antivirus (important)”.
On opening the Action Center, it says, “avast! Antivirus reports that it is turned off.” 8 out of 10 times, pressing the “Turn it on” button or link has no effect. (I guess, Avast actually runs because it responds to program-installations etc., only Windows reports that it’s turned off.)
Avast claims it is 64-bit compatible and offers a unified 64- and 32-bit installer. It even gets installed in ‘Program Files” and not in “Program Files (x86)”. Why then the processes are 32-bit? I’ve read that on a 64-bit system, the antivrus and other important security system-software has to be 64-bit.
What can I do to fix these issues? Yesterday I ran CClenear(http://insetup.com/download_ccleaner) and performed a quick system scan with Malwarebytes http://www.malwarebytes.org/mwb-download/(found one issue). After that Avast remained functional for one day. But today again there is cross on the flag that won’t go away.¨:(
please help.
Thank

Offline Eddy

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2)
This is a old bug in several windows operating systems.
The solution is to reset the security center.

A 64-bit system can also run 32-bit applications, not the other way around.
Most applications nowadays aren't even 64-bit, but 64-bit compatible.
They can even be 16-bit.
« Last Edit: April 22, 2014, 05:15:57 PM by Eddy »

lmarie

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How can I do that?

Online CraigB

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First off you can try disabling all shields via right clicking the avast ball in taskbar then re-enable an the security centre should now recognise avast.

lmarie

  • Guest
Hello and thank for your reply.
I followed your instructions and I resetted successfully the security center.

Online CraigB

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Glad it's fixed :)

lmarie

  • Guest
Yes and Thank You :)
Glad it's fixed :)

I’m running 64-bit Windows XP, with Whatsapp on my computer without an emulator:http://supplysystems.com/2014/03/21/use-whatsapp-for-pc-without-bluestacks/ . I installed my usual antivirus:Avast on it. I’m facing the following two issues (in decreasing order of severity):
1/Avast detected WhatsApp - detected a Trojan; Android:FakeInst-EY
2/Though the processes AvastSVC*32.exe and AvastUI*32.exe keep running, the Windows security flag reports Avast is not running and says, “Turn on avast! antivirus (important)”.
On opening the Action Center, it says, “avast! Antivirus reports that it is turned off.” 8 out of 10 times, pressing the “Turn it on” button or link has no effect. (I guess, Avast actually runs because it responds to program-installations etc., only Windows reports that it’s turned off.)
Avast claims it is 64-bit compatible and offers a unified 64- and 32-bit installer. It even gets installed in ‘Program Files” and not in “Program Files (x86)”. Why then the processes are 32-bit? I’ve read that on a 64-bit system, the antivrus and other important security system-software has to be 64-bit.
What can I do to fix these issues? Yesterday I ran CClenear(http://insetup.com/download_ccleaner) and performed a quick system scan with Malwarebytes http://www.malwarebytes.org/mwb-download/(found one issue). After that Avast remained functional for one day. But today again there is cross on the flag that won’t go away.¨:(
please help.
Thank