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Author Topic: Where are Mail Shield Security Exclusions Stored/Saved?  (Read 2515 times)

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gr3gw

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Where are Mail Shield Security Exclusions Stored/Saved?
« on: April 26, 2014, 10:42:33 PM »
I've got the "Mail Shield Security Exclusion". Just happened. Can't imagine what changed to cause this.

Where can I find this exclusion list? I've checked the Avast program Settings but the only exclusion page I found relates to files, not URLs.

Thanks for any help that can be provided
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Offline Para-Noid

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Re: Where are Mail Shield Security Exclusions Stored/Saved?
« Reply #1 on: April 26, 2014, 11:22:59 PM »
You may create exclusions by...GUI>Settings>Antivirus>scroll down to exclusions>add exclusion.
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gr3gw

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Re: Where are Mail Shield Security Exclusions Stored/Saved?
« Reply #2 on: April 27, 2014, 02:16:16 AM »
Thanks, Para-Noid. I tried specifying the URL in the Exclusions list but I still have the problem. The error is 'Trust for this certificate has been revoked'. The certificate information identifies the site/certificate as "*.pacific.net.au". I added the URL as "http://pacific.net.au".

I'm now thinking the URL Tab in the exclusion list is for websites - Avast automatically inserts the prefix 'http://'. Hence the Mail Shield Security Exclusion error may not be art of the AntiVirus shield.
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Offline Eddy

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Re: Where are Mail Shield Security Exclusions Stored/Saved?
« Reply #3 on: April 27, 2014, 02:38:07 AM »
It means the certificate is no longer valid.
It may have been revoked due to the heartbleed security issue.
http://pacific.net.au redirects me to http://au.pacnet.com/
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gr3gw

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Re: Where are Mail Shield Security Exclusions Stored/Saved?
« Reply #4 on: April 27, 2014, 03:24:10 AM »
Thanks for that analysis, Eddy. It could be a positive, not a false positive or a program bug.

I've sent an email to my ISP asking about certificates.

Thanks, and if there are any other suggestions please let me know so I can follow them up as well.
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