Author Topic: Red error message  (Read 3777 times)

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dimwit

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Red error message
« on: July 15, 2005, 01:42:12 PM »
Hope i'm in the right section. I have finally figured out how to perform a thorough scan but when i booted up the pc this morning i had on two occasions a red error message stating update error. Could someone help me out here please! Thanks in advance. dimwit

galooma

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Re: Red error message
« Reply #1 on: July 15, 2005, 01:48:05 PM »
Hi and welcome Dimwit
The update error is not an issue if you hadnt connected to the internet (im presuming that you are on dial up) if thats not the case and you are constanlty online then something is stopping Avast! from updating and that could be anything, Firewall is possibly the first place to look but we need more info to help properly . :)

dimwit

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Re: Red error message
« Reply #2 on: July 15, 2005, 02:43:57 PM »
Hiya Clousau
I am on a dial-up connection with AOL as my ISP. I am using Sygate Personal Firewall and when i checked in the applications section i made sure that full internet access was allowed for: ashWebSv.exe, ashDisp.exe and ashServ.exe. Is there another application/process relating to Avast that i may have missed? Thanks for the help and advice as it is appreciated. dimwit   

Offline DavidR

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Re: Red error message
« Reply #3 on: July 15, 2005, 02:51:01 PM »
avast.setup is required, without it, no updates. Check that you haven't at some point blocked it, if so change the block to accept.

This file is a temporary file, created before the update to spread server load.

Try a manual update and see if sygate asks permission and accept it.
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unclesam

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Re: Red error message
« Reply #4 on: July 18, 2005, 12:56:25 AM »
hiya, iv had the exact same problem,
when it comes to this kinda stuff im usually ok but this one has me stumped, iv tried the things that you told dimwit but still keeps cuming up.
i aint on dial up either, iv even turned every firewall i know i have off, even the ones i thought i had taken off.

any ideas?
uncle sam