Author Topic: Help Team Avast: Slow, IE and java issues  (Read 1682 times)

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Offline avastpandainc

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Help Team Avast: Slow, IE and java issues
« on: April 30, 2014, 04:06:00 AM »
Hello Team Avast,
You guys have helped me efficiently before, let's see if we can go two for two on this old tower.
I have not been able to use IE for the longest time.  We just resorted to Firefox.
There is a regular Java update request, but I am never able to completely install the update.
I would not be surprised if there is some dormant malware or worm on this desktop.

Where should I start, OTL / mbam-log?
Thanks.



iroc9555

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Re: Help Team Avast: Slow, IE and java issues
« Reply #1 on: April 30, 2014, 04:16:23 AM »
Yes. Follow this guide: http://forum.avast.com/index.php?topic=53253.0

and attach ( Do not copy/paste ) logs for Malwarebytes', OTL, and aswMBR.exe ( not for Win 8 ) in your next reply. An expert in the removal of malware will help you. However it may take a while since it is very late in Europe where most of our specialists reside.