Author Topic: Confused about the latest program update  (Read 2010 times)

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WebMaximus

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Confused about the latest program update
« on: April 01, 2014, 01:27:53 PM »
I'm running Avast! Free on two computers and today I noticed on one of my computers there was an exclamation mark over the Avast! system tray icon and when clicking the icon I was told there's a new program version available and also it warned me about having Silent Mode activated.

Since I know I have silent mode activated and want to keep it that way I didn't press the 'Resolve All' button but instead went over to Settings-Update and looking under the Program section I found my current version to be 2014.9.0.2013 and the new recommended version to be 2014.9.0.2016. However when I press the 'Update' button nothing happens and this is true for both my computers so how do I install this latest program update when the 'Update' button does nothing?

Also I'm a bit puzzled why only one of my computer alerted me a new program version is available where the other computer claimed 'Everything is good' with a green check mark although a new program version is available?

Offline essexboy

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Re: Confused about the latest program update
« Reply #1 on: April 01, 2014, 03:36:12 PM »
There is a bug where silent mode will prevent Avast from updating, so deselect that for now and update Avast

Also the programme updates are spread over a period to ease the workload on the servers

WebMaximus

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Re: Confused about the latest program update
« Reply #2 on: April 01, 2014, 04:32:02 PM »
Thanks for your quick reply and confirmation of this bug.

Temporarily disabled the silent mode and was able to perform the update.

Offline essexboy

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Re: Confused about the latest program update
« Reply #3 on: April 01, 2014, 06:47:58 PM »
Avast are aware of the bug and are working on a fix, unless it has already been released

WebMaximus

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Re: Confused about the latest program update
« Reply #4 on: April 01, 2014, 07:13:49 PM »
Sounds great, thanks for the heads-up!

WebMaximus

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Re: Confused about the latest program update
« Reply #5 on: April 30, 2014, 10:33:50 AM »
Just noticed this bug is still present.

No big issue though now that I know how to fix it.