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Author Topic: Damaged screen... how to disable anti-theft?  (Read 1771 times)

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Pentium_FUN

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Damaged screen... how to disable anti-theft?
« on: April 27, 2014, 07:41:48 AM »
Hello!

The screen of my brand new Galaxy S5 is damaged. Nothing is displayed, not even on boot, screen is black all the time.
However the phone seems to work since I hear the boot sounds.
I need to take it to service so they can replace my screen but that means taking the SIM card out... and the phone starts screaming "this phone has been lost or stolen" :)

What to do?
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Offline Lisandro

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Re: Damaged screen... how to disable anti-theft?
« Reply #1 on: April 29, 2014, 03:17:14 AM »
If you log into your avast account (my.avast.com) you can check how to send a SMS with commands to the phone?
Or, I know but, can't you send the phone with the card on it to be repaired?
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Pentium_FUN

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Re: Damaged screen... how to disable anti-theft?
« Reply #2 on: April 29, 2014, 03:20:02 PM »
I need my SIM card in my backup phone so people can contact me... I don't understand your point...
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Offline Eddy

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Re: Damaged screen... how to disable anti-theft?
« Reply #3 on: April 29, 2014, 03:36:36 PM »
Do you have remote control enabled ?
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