Stuck on "Starting Windows" ... safe mode boot stuck on aswrvrt.sys

[essexboy]

No need for combofix

On completion of this let me know of any problems

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKU\S-1-5-21-1780703873-3060701200-248834442-1000\..\SearchScopes\{68A7778D-EC94-4EBA-9627-47A972823643}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3220468&UP=SPFB27D38C-0A37-406B-B095-8AEA64EAA8B2&SSPV=

:Commands
[resethosts]
[emptytemp]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

[liquidnite]

okay, done. here it is.

[essexboy]

How is the computer behaving now ?

[liquidnite]

so far so good! the only thing i've noticed is that startup is a little slower than it used to be, but it's consistently starting up without any problems now.

if you've any other suggestions, i'm happy to hear it. otherwise, i think we're good at this point. either way, thank you so very much! you're awesome!

[essexboy]

Just let me know if anything untoward happens in the next few days

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

[liquidnite]

kk cool. thanks again!

[liquidnite]

well, i don't know what set it off, but i am experiencing the exact same problem all over again after being fine for a few days.

stuck on starting windows ... reboot, try safe mode -> stuck on aswRvrt.sys ... tried system repair restore point & got nothin.

i've gone ahead and attached for you my FRST.

(FYI, unfortunately, my school term has started so my correspondence will be slow.)

[liquidnite]

oh i think i might've realized what set it off since i just remembered your advice about java. i had to re-enable it to use a program (or so the program indicated). the program in question is pdfill tools, which i use to convert images to pdf. when i opened it, it prompted me to install java, which i did... is that the culprit? =\

[essexboy]

OK lets run back the registry initially

Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that

[liquidnite]

hiya essexboy, thanks for your prompt reply. sorry i couldn't be as rapid with mine. i just got home from class and ran the fix. log is attached. upon restart, i still got stuck on starting windows screen. tried safe mode, and same as before -- stuck on aswRvrt.sys. since my laptop was being slow, i decided to run FRST scan again, so also attached is that log.

[essexboy]

Did you install anything else apart from Java ?

Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that
Then try a normal boot

[liquidnite]

nothing else comes to mind... i was in class all morning and into the early afternoon... came home, did my typical internet routine... just browsing the web. watched some nba. the only thing i can think of out of the ordinary was the java.

[liquidnite]

here's the fixlog. still stuck on starting windows screen upon normal reboot.

[essexboy]

Hmm that was after fully removing Avast, methinks there may be a hardware problem here somewhere

I will have a rummage around

[liquidnite]

hm i think you're right. i just d/ced all my peripherals (usb and hd) and it booted. i will connect one at a time and let you know what the culprit is.