Author Topic: Windows XP BSOD crash 0x0000000a  (Read 3860 times)

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Offline davexnet

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Windows XP BSOD crash 0x0000000a
« on: May 03, 2014, 01:20:32 AM »
Hi all,
this BSOD occurred when I selected History/restore previous tabs in Firefox 29
Here's a little info from Whocrashed:

On Fri 5/2/2014 11:00:42 PM GMT your computer crashed
crash dump file: F:\WINDOWS\memory.dmp
This was probably caused by the following module: aswsnx.sys (aswSnx+0x1660)
Bugcheck code: 0xA (0x1, 0x2, 0x1, 0xFFFFFFFF804E4001)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: F:\WINDOWS\system32\drivers\aswsnx.sys
product: avast! Antivirus
company: AVAST Software
description: avast! Virtualization Driver
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswsnx.sys (avast! Virtualization Driver, AVAST Software).

I have a 200MB dmp file - if it's of any use, I'll keep it for a while - thanks.
AMD FX-4300 4GB DDR3
avast free 2279 (Windows XP), MBAM free

Offline Asyn

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Re: Windows XP BSOD crash 0x0000000a
« Reply #1 on: May 03, 2014, 06:45:03 AM »
You can upload your minidump(s) here: ftp://ftp.avast.com/incoming/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Eddy

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Re: Windows XP BSOD crash 0x0000000a
« Reply #2 on: May 03, 2014, 07:59:46 AM »
Did you install ALL updates for XP?
What SP do you have?
What exact version of avast?
Why do you have windows installed on drive F and not on C?
What other OS/SP do you have installed?
What bootloader are you using?

Offline davexnet

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Re: Windows XP BSOD crash 0x0000000a
« Reply #3 on: May 03, 2014, 11:46:27 PM »
Did you install ALL updates for XP?
What SP do you have?
What exact version of avast?
Why do you have windows installed on drive F and not on C?
What other OS/SP do you have installed?
What bootloader are you using?

XP is fully updated.
the latest (non-beta) free edition.
I have a three-way boot setup; two installs of xp and one of Vista each in their own partition.
Using the Vista boot loader.
AMD FX-4300 4GB DDR3
avast free 2279 (Windows XP), MBAM free

Offline Eddy

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Re: Windows XP BSOD crash 0x0000000a
« Reply #4 on: May 04, 2014, 01:24:34 AM »
Try a repair.
start > control panel > software > avast > add/remove > choose repair.
Let's see if that solves it.

Offline davexnet

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Re: Windows XP BSOD crash 0x0000000a
« Reply #5 on: May 05, 2014, 05:28:26 PM »
MEMORY_d.zip FTP'd to the above site.
AMD FX-4300 4GB DDR3
avast free 2279 (Windows XP), MBAM free