Author Topic: Problems with the new version  (Read 2829 times)

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Gringo

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Problems with the new version
« on: July 14, 2005, 09:02:54 PM »
Hi All, i uptade my avast to the last version, when a restart my computer anythink work, all the aplication is bloqued and i cant run anyone, i restart my pc in the secure mode, i uninstall the avast and all work perfectly, now i am using the old version. I do not have installed any service pack, my PC is pIII 500 mhz 128 ram,  I can solve this problem? Thanx all and sorry, my inglish is not so good  :P

Offline Eddy

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Re: Problems with the new version
« Reply #1 on: July 14, 2005, 09:06:36 PM »
Anything in Avast's log file?

Offline Lisandro

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Re: Problems with the new version
« Reply #2 on: July 14, 2005, 09:07:57 PM »
Hi All, i uptade my avast to the last version, when a restart my computer anythink work, all the aplication is bloqued and i cant run anyone, i restart my pc in the secure mode, i uninstall the avast and all work perfectly, now i am using the old version. I do not have installed any service pack, my PC is pIII 500 mhz 128 ram,  I can solve this problem? Thanx all and sorry, my inglish is not so good  :P
I have this once... But, in fact, I've installed two programs at the same time (one + avast upgrade)...
After removing avast in Safe Mode I did a new installation of it and everything worked.
Are you using any firewall? Other antivirus program? Any startup monitor application?
Did you boot just after installing avast?
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Gringo

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Re: Problems with the new version
« Reply #3 on: July 14, 2005, 09:13:18 PM »
Anything in Avast's log file?
  I cant open anything when the avast is instaled.

I use the Macafee Personal Plus Firewall,  but i install fist the avast and i reboot my computer when the new version is installed.

Offline Eddy

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Re: Problems with the new version
« Reply #4 on: July 14, 2005, 09:16:33 PM »
1) use the uninstall util from Avast's website.
2) reboot
3) install Avast

Does this solves the problem?