Author Topic: Win XP update, bootup hangs on aswRvrt.sys  (Read 2374 times)

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Offline MtnDwarf

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Win XP update, bootup hangs on aswRvrt.sys
« on: April 16, 2014, 02:55:21 AM »
I have a friend with Win XP and her system started hanging on bootup, so I've been trying to help. I've seen several other posts on this topic. I've run FRST and the text file is attached.

Help, please, and thank you.
Jack


Offline essexboy

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #1 on: April 16, 2014, 02:58:15 PM »
Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that

Then try a normal boot

Offline MtnDwarf

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #2 on: April 16, 2014, 08:14:53 PM »
Thank you, good sir, will do tonight.
jackhammer sends

Offline MtnDwarf

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #3 on: April 19, 2014, 06:02:18 AM »
Sorry, no joy. Hung on regular boot again. Safe boot hung at mup.sys; completion log attached.
Thanx, jackhammer

Offline essexboy

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #4 on: April 19, 2014, 12:26:51 PM »
How many hard drives are on the computer ?

Offline MtnDwarf

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #5 on: April 19, 2014, 01:41:09 PM »
Two, a pair of 230 GB WDs

Offline essexboy

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #6 on: April 19, 2014, 04:26:00 PM »
OK could you physically disconnect the second drive and then try a normal boot

Offline MtnDwarf

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #7 on: April 19, 2014, 05:59:05 PM »
Will do.
Jack

Offline MtnDwarf

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #8 on: April 21, 2014, 01:42:21 PM »
Howdy, same result as before; hung on normal boot, hung at mup.sys during safe boot.
Jack

Offline essexboy

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #9 on: April 21, 2014, 01:44:29 PM »
Could you check the BIOS as this user has done http://forum.avast.com/index.php?topic=149266.0

Offline MtnDwarf

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #10 on: April 22, 2014, 05:50:49 AM »
Will do.

Thanks for the help and your patience.
Jack

Offline MtnDwarf

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Re: Win XP update, bootup hangs on aswRvrt.sys
« Reply #11 on: May 20, 2014, 05:38:51 PM »
Hi Essexboy, I didn't get to talk with my friend for a bit. I tried the last but still no joy, and have now taken the expedient way out by rebuilding her system.

I just wanted to thank you for all of your time and help.
Happy trails, jackhammer