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Question about Purchase avast. 4 days of payment. no products
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Topic: Question about Purchase avast. 4 days of payment. no products (Read 1962 times)
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Wingshot
Guest
Question about Purchase avast. 4 days of payment. no products
«
on:
May 15, 2014, 09:06:53 PM »
Hello I want to ask, 4 days ago I bought Avast Internet Security 3PC 1 Year
I want to know is there any problem with my payment, because the funds was removed from my account.
«
Last Edit: May 16, 2014, 08:01:34 AM by Wingshot
»
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CraigB
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Serious Graphoman
Posts: 11239
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Re: Question about Purchase avast. 4 days of payment. no products
«
Reply #1 on:
May 15, 2014, 09:13:51 PM »
Unless you want your email address harvested by spammers you might want to remove it from the forum.
Have you checked your email for a sent license, might be in the junk folder
«
Last Edit: May 15, 2014, 09:16:57 PM by craigb
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Wingshot
Guest
Re: Question about Purchase avast. 4 days of payment. no products
«
Reply #2 on:
May 16, 2014, 08:00:30 AM »
I check every day everywhere. I guess have to wait longer, i do not know why, the funds should have arrived at Avast.
Thx for answer me, have a nice day
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DavidR
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Posts: 88897
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Re: Question about Purchase avast. 4 days of payment. no products
«
Reply #3 on:
May 16, 2014, 05:18:35 PM »
Have you tried the - Resend avast License
http://www.avast.com/resend-license-paid.php
, you will need to enter the email that you used when purchasing the license, e.g. the one that the original email with the link was/should have been sent.
What payment method did you use ?
Some payment methods may take longer to clear, e.g. bank transfer/credit card.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
Wingshot
Guest
Re: Question about Purchase avast. 4 days of payment. no products
«
Reply #4 on:
May 16, 2014, 10:07:24 PM »
Yes I try but system told me that have no records for my mail.
I'll wait until Monday and see what happens.
Edit: Sorry I forgot to say about the method Bank Transfer via Online banking
«
Last Edit: May 17, 2014, 04:06:25 AM by Wingshot
»
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DavidR
Avast Überevangelist
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Posts: 88897
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Re: Question about Purchase avast. 4 days of payment. no products
«
Reply #5 on:
May 17, 2014, 04:45:03 PM »
OK, a Bank Transfer takes longer to clear (though as an avast user I don't know the duration), whilst you will see it in your account it may not be cleared in the recipient account. Hopefully it shouldn't take too long.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security
Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Question about Purchase avast. 4 days of payment. no products
«
Reply #6 on:
May 17, 2014, 04:52:53 PM »
Quote from: Wingshot on May 16, 2014, 10:07:24 PM
Bank Transfer via Online banking
See:
http://www.avast.com/faq.php?article=AVKB24#idt_02
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W8.1
[x64]
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Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Question about Purchase avast. 4 days of payment. no products