Author Topic: Bootscan Won't Run  (Read 2463 times)

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btkk45futs

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Bootscan Won't Run
« on: May 15, 2014, 05:28:11 PM »
Hello All,
My problem is bootscan will not run on my Windows Home Premium 64 bit computer...the program does restart Windows but no scan is initiated.

I have found old forum posts stating that ver 5 would fix this problem and I am now using ver 9...

I apologize if this question has already been answered, please help! Bootscan is probably my all-time favorite attribute of the Avast product line...

Offline Para-Noid

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Re: Bootscan Won't Run
« Reply #1 on: May 15, 2014, 05:38:27 PM »
Any other security software? If uninstalled how was it removed?

Why are you wanting to run a boot scan?
A boot scan should be done "only" if avast detects an infection and suggests you run a boot scan.
I haven't ran a boot scan in years.

Try a repair...Control Panel>Uninstall a Program>double click "avast">click "repair">reboot.
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

btkk45futs

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Re: Bootscan Won't Run
« Reply #2 on: May 15, 2014, 05:42:50 PM »
I have Windows Defender and recently (post bootscan prob) downloaded Malewarbytes. I have already tried the Avast repair option this morning. I like the bootscan option because of the sense of security given from scanning while the computer is in pre-boot state...

Offline schmidthouse

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Re: Bootscan Won't Run
« Reply #3 on: May 15, 2014, 05:46:24 PM »
The running of a "boot time scan" is a matter of personal preference as running pre boot does in fact allow the scanning of files etc not accessible during regular running. :)

I on the other hand run boot time scans once a month.

Offline Para-Noid

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Re: Bootscan Won't Run
« Reply #4 on: May 15, 2014, 08:19:23 PM »
Disable Windows Defender. It's useless anyway.  :)
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

btkk45futs

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Re: Bootscan Won't Run
« Reply #5 on: May 17, 2014, 07:30:30 PM »
This issue is still unresolved...

Offline bob3160

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Re: Bootscan Won't Run
« Reply #6 on: May 18, 2014, 01:50:32 AM »
Any other security software? If uninstalled how was it removed?

Why are you wanting to run a boot scan?
A boot scan should be done "only" if avast detects an infection and suggests you run a boot scan.
I haven't ran a boot scan in years.

Try a repair...Control Panel>Uninstall a Program>double click "avast">click "repair">reboot.
I haven't run a regular scan in years. I do only Boot time scans.
Personal preference and since the boot scan occurs before the full OS starts, it does have access to files normally not available for scanning. :)
The user needs to be aware that the boot scan can cause a non bootable system if incorrectly used.
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