Author Topic: Grimefighter does not work  (Read 5129 times)

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Offline chamars

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Grimefighter does not work
« on: April 23, 2014, 07:21:38 PM »
Hello,
I just bought a licence for Grimefighter today and tried to run it on my computer, but it does not work  >:(
I get an error message (in French, see English below) : "Impossible d'exécuter Grimefighter sur cet ordinateur. Aucune Installation Windows Active n'a été trouvée ou vos lecteurs sont chiffrés".
English version : "Impossible to run Grimefighter on your computer. No Active Windows Application was found or your drives are crypted".

Can someone tell me what to do??? It seems I'm not the first one experiencing trouble with that app...
Thanks for your help!

Offline CraigB

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Re: Grimefighter does not work
« Reply #1 on: April 23, 2014, 07:26:13 PM »
Did you check first to see if your system was compatible with Grimefighter before installing it? info can be found here http://www.avast.com/en-gb/faq.php?article=AVKB120#artTitle

If you meet all the basic system requirements and avast! GrimeFighter is still not compatible with your system, this can be attributed to the following issues:
•avast! GrimeFighter does not run on any Apple Mac OS, or any other system which isn't specified as supported.


•avast! GrimeFighter is not supported by all graphics cards.


•avast! GrimeFighter does not support RAID. If a RAID controller is detected currently, avast! GrimeFighter does not run as a precaution to avoid breaking any RAID striping, potentially resulting in a loss of data.


•avast! GrimeFighter requires a constant Internet connection. If you’re having connection issues, try connecting to your router with an Ethernet cable for a more stable connection.


•Support for Windows 8 / 8.1 is on our short term roadmap as we find a way around the system’s default encrypted disk setting which prevents us from successfully scanning your computer.
« Last Edit: April 23, 2014, 07:28:49 PM by craigb »

Offline chamars

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Re: Grimefighter does not work
« Reply #2 on: April 23, 2014, 09:21:15 PM »
My system is perfectlt compatible with Grimefighter.
I do not try to run it on any Apple Mac OS, it seems to be supported by my graphic card, but I do have 2 separate drives (C:/ and D:/), so after checking on the Internet (I am not a computer specialist at all), I guess it could be related to RAID, although I have no idea whether I have a RAID controller or not on my computer.
What can I do to check it? Is there any solution or should I just ask for a reimbursement?
Thanks for your reply.

Offline mwpurcel

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Re: Grimefighter does not work
« Reply #3 on: May 01, 2014, 12:49:03 PM »
I also bought license for GrimeFighter and it would not install. (Server Error Msg).  was told in need to purchase Total Support for $179 so they could clean my computer for it to install.  Did that.  No Install.  Have emailed trying to get refund without luck Although finally told will not work with WIN 8!!  Here is part of one of the emails. 
 Hello,'
Unfortunately grimefighter is not compatible with Windows 8, so it won't run for the moment.
Best regards

Richard Šrank
avast! Technical Support Specialist

No offer of refund.  No nothing!!!

Offline bri

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Re: Grimefighter does not work
« Reply #4 on: May 01, 2014, 01:18:14 PM »
You bought the support from some 3rd party shit support.That is some sneaky dirty shit to get you to buy $179 support for a program that doesn't even run on your windows 8 system.Post this in the grimefighter section of the forum as I see someone from avast has been responding there.If you get no response call your credit card company and explain the situation,maybe they can do something.


I also bought license for GrimeFighter and it would not install. (Server Error Msg).  was told in need to purchase Total Support for $179 so they could clean my computer for it to install.  Did that.  No Install.  Have emailed trying to get refund without luck Although finally told will not work with WIN 8!!  Here is part of one of the emails. 
 Hello,'
Unfortunately grimefighter is not compatible with Windows 8, so it won't run for the moment.
Best regards

Richard Šrank
avast! Technical Support Specialist

No offer of refund.  No nothing!!!

Offline rick.nunez.3000@gmail.com

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Grimefighter does not work with WINDOWS 8!
« Reply #5 on: May 02, 2014, 04:49:52 AM »
Dear All,
We have same problem, I use Windows 8, and had bought GrimeFighter expecting it will work.
AVAST must find a way to either give us refund, or to solve this incompatibility problem.
Wasn't it a trick by AVAST? They should have given us the pre-info, like "GrimeFighter works in all OS except WINDOWS 8".

rick.nunez.3000@gmail.com

Offline CraigB

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Re: Grimefighter does not work with WINDOWS 8!
« Reply #6 on: May 02, 2014, 04:54:01 AM »
Dear All,
We have same problem, I use Windows 8, and had bought GrimeFighter expecting it will work.
AVAST must find a way to either give us refund, or to solve this incompatibility problem.
Wasn't it a trick by AVAST? They should have given us the pre-info, like "GrimeFighter works in all OS except WINDOWS 8".

rick.nunez.3000@gmail.com
See reply 1

Offline digmor crusher

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Re: Grimefighter does not work
« Reply #7 on: May 03, 2014, 04:07:32 AM »
Feel sorry for all the people whose computer has been borked by Grimefightrer and do not know of this forum.

Offline giselawim

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Re: Grimefighter does not work
« Reply #8 on: May 18, 2014, 02:46:43 PM »
I have also bought Grimefighter but it does not work with my 3 G dongle internet connection!

Offline Eddy

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Re: Grimefighter does not work
« Reply #9 on: May 18, 2014, 03:15:32 PM »
giselawim, see reply #1