Good day,
After spending several minutes browsing your forums I've come to the conclusion that I seem to be the only person in the world with this problem. What's happened is the following.
I installed and purchased avast premium tonight. Upon installing the file onto my windows 8.1 OS, I was asked to reboot the system. After doing so, I encountered a blue windows screen politely telling me to please wait. About an hour later I realized that nothing else had happened. I investigated the matter and found that it's a common windows 8 problem when it encounters a third party user antivirus program (thank you microsoft). I tried to follow their steps to rectify it but eventually had to reboot my system to a previous 'restore' point just before installing avast.
Now, my questions:
1) Now that I've paid for avast, can i simply download it again to this pc?
2) If anybody else has encountered this problem, how did you fix it?
3) If it can't be fixed is there a way to et my money back. With all due respect, premium's expensive. Worth it. but expensive and utterly useless if I can't use it on my windows.
