Author Topic: Submitting malware  (Read 3383 times)

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Submitting malware
« on: June 14, 2014, 05:12:27 PM »
Hello,

Is virus@avast.com the correct email for malware submissions?


Offline Pondus

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Re: Submitting malware
« Reply #1 on: June 14, 2014, 05:18:51 PM »
You can upload files and report issues to avast  here : http://www.avast.com/contact-form.php  (select subject according to Your case)

You can use mail
send to virus@avast.com in a password protected zip file
mail subject:  False Positive / undetected sample (select subject according to your case)
zip password:  infected

or you can send files from avast chest
how to use the chest.    http://www.avast.com/faq.php?article=AVKB21


REDACTED

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Re: Submitting malware
« Reply #2 on: June 14, 2014, 05:35:15 PM »
Is it possible to use subject different than "undetected sample"? For example "suspicious file"?

Offline DavidR

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Re: Submitting malware
« Reply #3 on: June 14, 2014, 07:27:30 PM »
It is probably better to use undetected sample as some words in the subject trigger filtering into a auto checking process. Using something different, could mean it doesn't get picked up for this first stage of auto analysis.

But if you feel it is suspicious, then there is surely a suspicion it is an undetected sample.
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Re: Submitting malware
« Reply #4 on: June 14, 2014, 08:38:29 PM »
I already submitted some files as "Suspicious file", that's why I was asking. I'll use "undetected sample" from now on.

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Re: Submitting malware
« Reply #5 on: June 16, 2014, 01:32:18 PM »
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Offline Asyn

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Re: Submitting malware
« Reply #6 on: June 16, 2014, 01:34:16 PM »
Здравствуйте!! Очень прошу вас помочь мне, ибо я не знаю что мне уже делать!! Захожу давно посещаемые сайты и аваст стал блокировать какую - то инфекцию и я не знаю, как от нее избавиться! Вот этот адрес: hxxp://adclickmedia.ru/srv/delivery.php?cid=TdIS5RTchmiUKLqH&ref=http%3A%2F%2Fyandex.ru%2Fyand... Помогите((  :(
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