Author Topic: Double number of resident providers since update  (Read 2413 times)

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vespatian

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Double number of resident providers since update
« on: July 18, 2005, 03:06:09 PM »
Hi I just got the latest avast! program update (build 4.6.691 July 2005) and I now have 14 providers in the resident shield. However, they are all double... the only difference is that one has the old icon and the other a new design for the icon.

Is this normal? I have residence protection turned off at the moment because it interferes with my proxy server settings (university residence)

Online DavidR

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Re: Double number of resident providers since update
« Reply #1 on: July 18, 2005, 03:13:07 PM »
This is definately not normal.

Try a repair of avast. Add Remove programs, avast! Anti-Virus, Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
If that doesn't work (download the latest avast version from avast.com) try, uninstall, reboot, install, reboot.
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Offline Lisandro

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Re: Double number of resident providers since update
« Reply #2 on: July 18, 2005, 03:39:09 PM »
Double providers have already occured in the past.
Maybe you can search the board.
As far I could remember, it`s a problem of the storage method (ODBC and XML), but better is ask for official help of Alwil. Or easy way, try to uninstall and install again.
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vespatian

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Re: Double number of resident providers since update
« Reply #3 on: July 18, 2005, 04:12:50 PM »
I only managed to resolve the problem by uninstalling and reinstalling avast (as had been suggested)