Author Topic: Error 305 Requested service not available at the moment!  (Read 9010 times)

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Offline Ricardo M.

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Error 305 Requested service not available at the moment!
« on: June 21, 2014, 10:30:08 PM »
Dear support.

Today, at 16:00 H Brazil Time (UTC-3), when I try to access my.avast.com and I select mobile smartphone Android, all of them is not showing information or theft, backup is not working. I got the message:
Requested service not available at the moment! Please try again later. (Antitheft)

If I try my PC or notebook, it is everything ok.

I know that earlier, this feature is working and now is it not. At the moment MyAvast.com is not recognizing Avast App installed on my smartphone, it shows me that those app (Avast Mobile Security, Backup and Anti-theft) is not installed.

Thanks in advance.

PS: I observed that My Licenses now is "0" at MyAvast.com. I have 1 licenses Avast Mobile Security.

Ricardo
« Last Edit: June 21, 2014, 11:27:42 PM by Ricardo M. »

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #1 on: June 22, 2014, 08:49:02 AM »
Exactly the same thing to my account since yesterday... error 305.

Offline yar.berezovskiy

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Re: Error 305 Requested service not available at the moment!
« Reply #2 on: June 22, 2014, 10:17:43 AM »

I have a problem with your account. There is a license premium.
into account lost license and antitheft shows error 305

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #3 on: June 22, 2014, 10:30:32 AM »
Same thing happening to me, please fix it. Thanks

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #4 on: June 22, 2014, 10:37:29 AM »
Same here, it's not working since yesterday,  16 PM + 2 (GMT), Eaastern Europe time. Please fix it.

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #5 on: June 22, 2014, 10:51:12 AM »
I also have the sam problem since yesterday afternoon.

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #6 on: June 22, 2014, 11:33:39 AM »
Seems it's working now on my end at least.

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #7 on: June 22, 2014, 11:56:18 AM »
Mine is working, also!

Offline Filip Havlicek

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Re: Error 305 Requested service not available at the moment!
« Reply #8 on: June 22, 2014, 11:58:47 AM »
Great to hear :)

Filip

Offline Ricardo M.

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Re: Error 305 Requested service not available at the moment!
« Reply #9 on: June 22, 2014, 02:45:55 PM »
It is working now. It was fixed.
Thx.

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #10 on: June 29, 2014, 10:05:57 PM »
It's down again. :))

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #11 on: July 16, 2014, 03:47:27 PM »
When trying to login in my avast account in avast mobile security its writing SERVICE_NOT_AVAILIBLE

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #12 on: September 10, 2014, 07:21:45 PM »
same problem california usa

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #13 on: September 10, 2014, 08:25:16 PM »
Have been getting this randomly for over a week. I have to hit refresh up to 10 times before it comes back.

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  • Guest
Re: Error 305 Requested service not available at the moment!
« Reply #14 on: September 11, 2014, 02:40:50 AM »
getting this now  at 838 pm ny time is the system down or did my computer loose the connection