Error 305 Requested service not available at the moment!

[Ricardo M.]

Dear support.

Today, at 16:00 H Brazil Time (UTC-3), when I try to access my.avast.com and I select mobile smartphone Android, all of them is not showing information or theft, backup is not working. I got the message:
Requested service not available at the moment! Please try again later. (Antitheft)

If I try my PC or notebook, it is everything ok.

I know that earlier, this feature is working and now is it not. At the moment MyAvast.com is not recognizing Avast App installed on my smartphone, it shows me that those app (Avast Mobile Security, Backup and Anti-theft) is not installed.

Thanks in advance.

PS: I observed that My Licenses now is "0" at MyAvast.com. I have 1 licenses Avast Mobile Security.

Ricardo

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Exactly the same thing to my account since yesterday... error 305.

[yar.berezovskiy]

I have a problem with your account. There is a license premium.
into account lost license and antitheft shows error 305

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Same thing happening to me, please fix it. Thanks

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Same here, it's not working since yesterday,  16 PM + 2 (GMT), Eaastern Europe time. Please fix it.

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I also have the sam problem since yesterday afternoon.

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Seems it's working now on my end at least.

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Mine is working, also!

[Filip Havlicek]

Great to hear

Filip

[Ricardo M.]

It is working now. It was fixed.
Thx.

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It's down again.

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When trying to login in my avast account in avast mobile security its writing SERVICE_NOT_AVAILIBLE

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same problem california usa

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Have been getting this randomly for over a week. I have to hit refresh up to 10 times before it comes back.

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getting this now  at 838 pm ny time is the system down or did my computer loose the connection