Author Topic: Upgrade without paying for both  (Read 1269 times)

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Offline gotbooks13

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Upgrade without paying for both
« on: July 16, 2014, 10:15:20 AM »
So I just bought basic internet protection for a year at $20, but given the use of my computer lately, I thought it might be useful to try out premier, which shows itself at $29.99 at the moment. How would I go about upgrading and only paying the difference, or getting my money back so I'm not paying for both subscriptions? Thanks, any help appreciated!

Offline Asyn

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Re: Upgrade without paying for both
« Reply #1 on: July 16, 2014, 10:27:14 AM »
Never heard of "basic internet protection", do you maybe mean avast! Pro or IS..??
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.655] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 92.0 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline gotbooks13

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Re: Upgrade without paying for both
« Reply #2 on: July 16, 2014, 10:30:03 AM »
Ah, apologies, I meant Internet Security, which is in the store at $19.99. I thought I saw something about a 30 day money back policy, but wasn't sure how to go about that?

Offline Asyn

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Re: Upgrade without paying for both
« Reply #3 on: July 16, 2014, 10:33:04 AM »
Best, you submit a ticket: https://support.avast.com/Tickets/Submit
Win 8.1 [x64] - Avast PremSec 21.6.6435.IBC [UI.655] - EEK - Firefox ESR 78.12 [NS/uBO/PB] - TB 78.12
Avast-Tools: Secure Browser 92.0 - Cleanup 21.2 - SecureLine 5.12 - Driver Updater 21.2 - CCleaner 5.83
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0