Hi,
We installed the demo of Avast 4 Small Business Server on our Windows 2003 Small Business Server to test the program. Everything worked well and we purchased a 20 user license for our Windows XP network about a month ago. Up until last week everything was working fine until the program stopped updating with an expired license error (see log below). We are using 4.6.460 0529-0 on the Server and 4.6.365 for our network clients. The license shows we are valid from June 7, 2005 to August 7, 2006 for 20 clients each for Avast Network Client, Avast SBS Edition Standard, and Avast Professional edition.
I uninstalled the SMTP and the Exchange options in Add/Remove Programs of Avast setup and rebooted. That did not fix anything so I uninstalled, rebooted, installed the latest version from the Website, then rebooted. None of this worked. I also installed the license file when I reinstalled the program.
At this point, I do not know what to do.
Thanks for your help!
-Steven
08:28:21 min/gen Started: 09.07.2005, 08:28:21
08:28:21 min/gen Running mirror_w32-0 (0)
08:28:21 nrm/sys Operating system: Windows2003 ver 5.2, build 3790, sp 1.0 [Service Pack 1] SERVER
08:28:21 vrb/sys Computer WinName: DELLSERVER
08:28:21 min/sys Windows Net User: MLSJI\stevendaulton
08:28:21 vrb/gen Operation set to INST_OP_MIRROR_MIRROR
08:28:21 min/gen scr: mirror begin...
08:28:21 nrm/int SYNCER: Type: 1
08:28:21 nrm/int SYNCER: Auth: 2
08:28:21 min/gen GUID: 96ff7952-8bb5-46b4-8ab9-1d9a5b4f8da0
08:28:21 nrm/gen scr: Mirroring...
08:28:21 nrm/gen Server definition(s) loaded for 'main': 20 (maintenance:0)
08:28:21 nrm/gen SelectCurrent: selected server 'Download6 AVAST server' from 'main'
08:28:21 nrm/gen scr: Using server:
http://download6.avast.com/iavs4x08:28:21 nrm/gen Server definition(s) loaded for 'main': 20 (maintenance:0)
08:28:21 nrm/gen SelectCurrent: selected server 'Download11 AVAST server' from 'main'
08:28:21 nrm/gen scr: Using server:
http://download11.avast.com/iavs4x08:28:23 nrm/gen scr: Setting product 'av_mgm' files (91 of 878 set)
08:28:23 nrm/gen scr: Resetting existing files (reset 91 files, leaving 0 files).
08:28:24 nrm/gen Server definition(s) loaded for 'main': 20 (maintenance:0)
08:28:24 nrm/gen SelectCurrent: selected server 'Download2 AVAST server' from 'main'
08:28:24 nrm/gen scr: Using server:
http://download2.avast.com/iavs4x08:28:24 nrm/gen scr: mirroring 'av_mgm' - nothing to do.
08:28:24 nrm/gen scr: Setting product 'av_net' files (594 of 878 set)
08:28:25 nrm/gen scr: Resetting existing files (reset 594 files, leaving 0 files).
08:28:25 nrm/gen Server definition(s) loaded for 'main': 20 (maintenance:0)
08:28:25 nrm/gen SelectCurrent: selected server 'Download11 AVAST server' from 'main'
08:28:25 nrm/gen scr: Using server:
http://download11.avast.com/iavs4x08:28:25 nrm/gen scr: mirroring 'av_net' - nothing to do.
08:28:25 nrm/gen scr: Setting product 'av_srv' files (165 of 878 set)
08:28:26 nrm/gen scr: Resetting existing files (reset 165 files, leaving 0 files).
08:28:26 nrm/gen Server definition(s) loaded for 'main': 20 (maintenance:0)
08:28:26 nrm/gen SelectCurrent: selected server 'Download17 AVAST server' from 'main'
08:28:26 nrm/gen scr: Using server:
http://download17.avast.com/iavs4x08:28:26 nrm/gen scr: mirroring 'av_srv' - nothing to do.
08:28:26 vrb/gen scr: Mirroring done.
08:28:26 nrm/gen scr: Sumarizing...
08:28:28 nrm/gen scr: Setting product 'av_mgm' files (91 of 878 set)
08:28:28 nrm/gen scr: Setting product 'av_net' files (667 of 878 set)
08:28:28 nrm/gen scr: Setting product 'av_srv' files (696 of 878 set)
08:28:28 min/gen Return code: 0x20000001 [Nothing done]
08:28:28 min/gen Stopped: 09.07.2005, 08:28:28
08:58:21 min/gen Started: 09.07.2005, 08:58:21
08:58:21 min/gen Running mirror_w32-0 (0)
08:58:21 nrm/sys Operating system: Windows2003 ver 5.2, build 3790, sp 1.0 [Service Pack 1] SERVER
08:58:21 vrb/sys Computer WinName: DELLSERVER
08:58:21 min/sys Windows Net User: MLSJI\stevendaulton
08:58:21 vrb/gen Operation set to INST_OP_MIRROR_MIRROR
08:58:21 min/gen scr: mirror begin...
08:58:21 nrm/int SYNCER: Type: 1
08:58:21 nrm/int SYNCER: Auth: 2
08:58:21 nrm/gen scr: Expired license for AV_SRV
08:58:21 nrm/gen scr: Expired update license for AV_SRV
08:58:21 nrm/gen scr: Expired license for AV_NETC
08:58:21 nrm/gen scr: Expired update license for AV_NETC
08:58:21 min/gen Return code: 0x0000A4A6 [Unknown error]
08:58:21 min/gen Stopped: 09.07.2005, 08:58:21