Author Topic: Unable to Start Avast Firewall after version 2014.9.0.2021  (Read 7469 times)

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Unable to Start Avast Firewall after version 2014.9.0.2021
« on: July 05, 2014, 09:57:18 AM »
Hey

Just updated Avast and all went ok except now It it reports it cannot start the firewall, It also gave me an error saying it was unable to protect mail (have forgotten specific)
I have done a full removal using the downloadble tool and a fresh install and still the issue persists. Windows firewall is off and Defender is disabled

Help is appreciated

Offline Asyn

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #1 on: July 05, 2014, 09:57:44 AM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #2 on: July 05, 2014, 09:59:05 AM »
Did that, still nothing. Repair completes and firewall is still off and unresponsive

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #3 on: July 05, 2014, 10:00:14 AM »
- Which avast!..?? (IS/Premier)
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #4 on: July 05, 2014, 10:01:04 AM »
Did that, still nothing. Repair completes and firewall is still off and unresponsive
Did you reboot afterwards..!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #5 on: July 05, 2014, 10:04:03 AM »
Just did a repair and reboot then and nothing has changed
Running Windows 8.1 64bit, And have only ever run Avast on this PC. All windows firewall is disabled and defender is off
« Last Edit: July 05, 2014, 10:07:42 AM by Combustable »

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #6 on: July 05, 2014, 10:05:43 AM »
Just did a reboot and repair then and nothing has changed
No, you've to reboot after the repair.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #7 on: July 05, 2014, 10:06:47 AM »
Yes I did that AFTER the repair, my fault for wording it backwards

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #8 on: July 05, 2014, 10:07:26 AM »
OK. Which avast!..?? (IS/Premier)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #9 on: July 05, 2014, 10:08:01 AM »
Internet security

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #10 on: July 05, 2014, 10:08:48 AM »
1. Download avast! Internet Security: http://files.avast.com/iavs9x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #11 on: July 05, 2014, 10:19:29 AM »
All steps followed and still Firewall is unable to be started.

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #12 on: July 05, 2014, 10:20:38 AM »
Thus

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #13 on: July 05, 2014, 10:20:55 AM »
Strange. Try the repair again and reboot 3-4 times afterwards.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Unable to Start Avast Firewall after version 2014.9.0.2021
« Reply #14 on: July 05, 2014, 10:23:44 AM »
Repairing now, Also if it helps when I mouse over the tray icon I get the version number followed by 140626-1 as an error message?