Unable to delete some viruses

[essexboy]

Ignore AswMBR for now, Avast is being a bit silly.  I will upload as a Flase Positive

  Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKLM\..\SearchScopes,DefaultScope = {006ee092-9658-4fd6-bd8e-a21a348e59f5}
IE - HKLM\..\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}: "URL" = http://feed.snapdo.com/?publisher=TightropeYB&dpid=TightropeYB&co=GB&userid=59408f15-680d-4189-adf1-1220c2dc9755&searchtype=ds&q={searchTerms}&installDate=29/06/2013
IE - HKU\S-1-5-21-3244003697-3728270123-4111173487-1001\..\SearchScopes,DefaultScope = {006ee092-9658-4fd6-bd8e-a21a348e59f5}
IE - HKU\S-1-5-21-3244003697-3728270123-4111173487-1001\..\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}: "URL" = http://feed.snapdo.com/?publisher=TightropeYB&dpid=TightropeYB&co=GB&userid=59408f15-680d-4189-adf1-1220c2dc9755&searchtype=ds&q={searchTerms}&installDate=29/06/2013
O3 - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found.
[2014/06/26 20:22:28 | 000,000,000 | ---D | C] -- B:\Program Files\898DEBAE-54F2-4102-AE1C-A02B2223833C
[2014/06/22 11:05:57 | 000,000,000 | ---D | C] -- B:\Program Files\003
[2014/06/22 11:05:16 | 000,000,000 | ---D | C] -- B:\Program Files\Browsersafeguard
[2014/06/12 20:05:34 | 000,031,744 | ---- | C] (NetFilterSDK.com) -- C:\Windows\System32\drivers\netfilter.sys

:Commands
[resethosts]
[emptytemp]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
  
• Click on Scan.
  
• After the scan is complete click on "Clean"
• Confirm each time with Ok.
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.
  

[hanik99]

Here is the next log (I wasn't sure if ANSI or Unicode so I have done both)

[essexboy]

Once AdwCleaner has finished could you let me know what problems remain

[hanik99]

here is the AdwCleaner log (tell me if there's anything I should know)
If there are still problems I will reply and tell you what they were
If not Thanks So much for helping me (both of you two that have replied)

[hanik99]

I think all the problems are gone

[essexboy]

Run it for a bit and if the alerts have definitely gone I will tidy up

[hanik99]

Run what?

[hanik99]

(if you mean  my computer I have been running it for a while and it seems to be doing great)

[essexboy]

In that case methinks I will send you on your merry way

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Download and run Delfix




: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware



Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide  Best security practices Keep safe  :wave:

[hanik99]

Thanks man your the best!

[essexboy]

My pleasure