Author Topic: Avast Premier - firewall not able to start  (Read 1821 times)

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Offline neerajupadhyay82

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Avast Premier - firewall not able to start
« on: July 12, 2014, 02:16:39 PM »
Hi,

I purchased and installed Avast Premier edition but unable to start the firewall


Offline Lisandro

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Re: Avast Premier - firewall not able to start
« Reply #1 on: July 12, 2014, 02:30:47 PM »
Are you coming from avast! Free version?
Do you have (or had) any other antivirus installed in this computer? And firewall?

Maybe it's just do an installation from scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. (Optional) If you want, save your avast! settings for later restoration (Settings > Maintenance > Back up).
4. Uninstall avast! from Control Panel (if possible) and reboot.
5. Run the avast! Uninstall Utility saved on 1 in and follow the instructions. Reboot Windows in Safe Mode, uninstall avast! and then reboot in Normal Mode again.
6. Install avast! using the setup saved on 2. Register your free copy or add the license key for the paid versions. Boot.
7. Check and post the results.

Please, be patient, boot when it's said to boot...
The best things in life are free.

Offline Asyn

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Re: Avast Premier - firewall not able to start
« Reply #2 on: July 12, 2014, 04:40:55 PM »
Hi,

I purchased and installed Avast Premier edition but unable to start the firewall
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

If this doesn't help, follow Tech's advice.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0