Author Topic: Avast web shield and Netflix  (Read 23777 times)

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Offline fxv300

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Avast web shield and Netflix
« on: July 12, 2014, 05:50:44 PM »
Hi, I am using w8.1 will all the latest updates.
When I use Netflix via thw w8 app Netflix does not work once it tries to start streaming. I can get to see all the VID icons etc.
I found some entrie for this issue and added this to webshield.ini

[General]
UseStreamFilter=0

This has not fixed the issue (I did reboot etc).
Any idea had to enable the video stream to get it to work.
BTW turning off webshield fixes the issue.


I also had an audio problem with my ASUS motherboard but that was fixed via the regentry below.


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio]
"DisableProtectedAudioDG"=dword:00000001


Here is my total webshield content:
Any suggestions/help welcome.
Thanks
Frank




[General]
UseStreamFilter=0
[Common]
ProviderEnabled=1
PUPAction=interactive
ScanFullFiles=0
ScanPUP=0
ScanPackers=All
ShowAppliedActionNotification=1
SuspiciousAction=interactive
TaskSensitivity=80
UseCodeEmulation=1
VirusAction=interactive
Report=TXT
ReportName=*
OverwriteReport=0
ReportRecords=Infected;HardErrors;Skipped
[WebScanner]
HttpScanParamFlag=0
HttpScanParamExtensions=1
HttpScanParamExtensionsList=exe;zip
HttpScanParamType=0
DontUnpackSignedArchives=1
DoNotScanTrustedSites=1
ExcludedTypesList=
ExcludedTypes=1
ExcludedURLsList=http://www.ispyconnect.com*;http://www.microsoft.com*;http://get.adobe.com*;http://amazon.co.uk*;http://www.maximiles.co.uk*;http://bbc.co.uk*;http://skysports.com*;http://btsports.com*;http://mail.blueyonder.co.uk*;http://www.scottishpower.co.uk*;http://www.valuedopinions.co.uk*;http://survey.researchnow.com*;http://survey.panelbase.net*;http://www.researchnowsurveys.com*;http://www.e-rewards.co.uk*;http://survey.researchnow.com*;http://survey.panelbase.net*;http://portal.myview.com*;http://strategy.opinionconnect.com*;http://www.opinionbar.com*;http://www.metoffice.gov.uk/*;http://www.nectaradpoints.com*;http://sport.bt.com*;http://go.sky.com*;http://www.nectaradpoints.com/nectar/ad*;http://survey.panelbase.net*;http://secure.tsb.co.uk*;http://tsb.co.uk*;http://secure.lloydsbank.co.uk*;http://lloydsbank.co.uk*;http://www.surveygizmo.com*;http://survey.researchnow.com*;http://d2mwfgvkg6yywp.cloudfront.net*;http://live.brainjuicer.com*;http://dexi.noip.me*;http://www.halifax-online.co.uk*;http://survey.researchnow.com*;http://netflix*;http://www.netflix.com*;http://netflix.com*
ExcludedURLs=1
IgnoreProcessChecked=1
IgnoreProcess=
IntelligentStreamScanning=1
NetworkShield=1
ScanOnlyBrowsers=1
ScriptScaning=1
WarnFileRep=1
WebScanning=0
HttpRedirectPort=80,81,82,8080,8091,8081,8008,8888,3124,3127,3128
IgnoreAddress=
IgnoreLocalhost=1
HttpRedirectPortUpdated1=1


Offline Eddy

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Re: Avast web shield and Netflix
« Reply #1 on: July 12, 2014, 06:52:22 PM »
Exclude the application/address from being scanned.
Either just in the webshield or global.

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #2 on: July 12, 2014, 07:58:10 PM »
I have already added www.netflix.com/* to the exclusion list via the avast setting (the entry is visible in my netshield.ini).

Exclude the application/address from being scanned.
Either just in the webshield or global.


Do you mean something different to what I've done ?
What do you mean by global exclusion?

Offline Eddy

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Offline fxv300

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Re: Avast web shield and Netflix
« Reply #4 on: July 13, 2014, 12:14:04 PM »
I Have the URL in the exclusions.

webshield.ini
ExcludedURLsList=http://survey.researchnow.com*;http://netflix*;http://www.netflix.com*;http://netflix.com*;http://www.talkford.com*;http://www.dominos.co.uk/*;http://www.tvguide.co.uk*;*.cloudftont.net*;http://survey.researchnow.com*

Exclusions.ini
ExcludeUrls=""http://www.netflix.com*""



I suspect the video stream is via a different url

Is this entry in webshield meant to disable streams from being blocked??
[General]
UseStreamFilter=0

Frank


Offline fxv300

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Re: Avast web shield and Netflix
« Reply #5 on: July 16, 2014, 08:34:44 AM »
Hi, anyone from Avast around, I still have no solution apart from turning webshield off....I cannot stream Netflix.

What is this meant to do ??
[General]
UseStreamFilter=0

It does not work for me.....on W8.1

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #6 on: July 16, 2014, 12:42:57 PM »
Reported to Moderator - Hopefully an Avast Team Member will reply. :)
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Offline Eddy

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Re: Avast web shield and Netflix
« Reply #7 on: July 16, 2014, 12:59:20 PM »
UseStreamFilter=0 switches to  the old WebShield implementation.

Offline Asyn

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Re: Avast web shield and Netflix
« Reply #8 on: July 16, 2014, 01:07:14 PM »
UseStreamFilter=0 switches to  the old WebShield implementation.
Confirmed, it switches to proxy mode.
W8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO/PB] - Thunderbird 68.3 [EM] - ACP/ASL.BC
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Offline fxv300

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Re: Avast web shield and Netflix
« Reply #9 on: July 16, 2014, 09:03:21 PM »
Thanks for the info, but in my case has not helped. Shall I take that entry out then ?

Is there anyone out there using AVAST successfully to stream video from Netflix in w8.1
I still have a problem.
Frank

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #10 on: July 25, 2014, 05:07:20 PM »
Somebody must be successfully using AVAST! and Netflix, how is it done, do you have to open some ports for the video stream??
Putting the URL in the exclusions does not work.

Coming someone from Avast give me some hints!!

By the way BBC iPlayer also chokes when Avast! is running. I suspect all video streams are killed.

Anyone else struggling??

As soon as I disable Avast all works

Frank :'( :'( :'( :'( :'( :'( :'( :'( :'( :'(

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #11 on: July 25, 2014, 06:05:27 PM »
I don't use Netflix  but have no problems with streaming.
Google cast also works without problems.
What other security programs are you running ???
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Offline fxv300

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Re: Avast web shield and Netflix
« Reply #12 on: July 25, 2014, 11:51:59 PM »
nothing much as I have a fairly new install of w8.1
All I know is as soon as I enable Avast! the streaming stops.
Turn webshield off and no more problems.
So it does point to Avast! (My version is 2014.9.0.2021

I did the same test on a W7 system with Avast! version 2014.9.0.2013 and that works fine with Avast! webshield not turned off. So it is the new Avast! that is stopping the stream.

I have just added this to the mime exclusions
audio/*, image/gif, image/png, text/css, video/*
but it does not appear to work.

Does Avast block port numbers , if so how do you exclude the streaming ports

Any ideas welcome.

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #13 on: July 26, 2014, 01:00:03 AM »
This sound more like a firewall problem.
Are you allowing the webshield access through your firewall ?
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Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #14 on: July 26, 2014, 01:20:30 AM »
I'm using AIS and can stream Netflix movies.  I'm using Windows 7 and Firefox 31.  I've set no exclusions at all.  I know this doesn't help your situation, but it is possible.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner