Author Topic: Avast web shield and Netflix  (Read 23773 times)

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Offline fxv300

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Re: Avast web shield and Netflix
« Reply #15 on: July 26, 2014, 10:33:20 AM »
I am confused now. The Windows firewall settings have not been changed from bog standard.
I do not have AIS so presume nothing is being blocked. Webshield is blocking this as if turned off all streaming work wheter it is in IE FF or Chrome or even via the W8 Metro app.
Turn Webshield on and all stall. At that point I am not touching any firewall settings.

Not convinced this is a firewall issue at all.

Any ideas?

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #16 on: July 26, 2014, 03:16:20 PM »
I am confused now. The Windows firewall settings have not been changed from bog standard.
I do not have AIS so presume nothing is being blocked. Webshield is blocking this as if turned off all streaming work wheter it is in IE FF or Chrome or even via the W8 Metro app.
Turn Webshield on and all stall. At that point I am not touching any firewall settings.

Not convinced this is a firewall issue at all.

Any ideas?
You should be able to test if it's the firewall by leaving Webshield on and turning off the firewall.
If that works, you need to reset the permission in the firewall.
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #17 on: July 26, 2014, 06:07:01 PM »
Has any third party firewalls been installed, then disabled or removed?  If so, there may be remnants interfering, as most don't remove themselves cleanly.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #18 on: July 26, 2014, 07:27:43 PM »
Hi, anyone from Avast around, I still have no solution apart from turning webshield off....I cannot stream Netflix.

What is this meant to do ??
[General]
UseStreamFilter=0

It does not work for me.....on W8.1

Reported to Moderator - Hopefully an Avast Team Member will reply. :)


Not had any response from Avast! tecchies as yet. I have been using Avast for many years without any problems. Now on W8.1 and the new AVAST! and all my streaming does not work with webshield turned on.. Surely some kind of contact would not be too much too ask ?!? Even if it was to say "No there is no fix" get a different product.
 :'( :'( :'( :'( :'( :'( :'( >:( >:( >:( :( :( :( :( ::) ::) ::) ::) ::)



Offline Asyn

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Re: Avast web shield and Netflix
« Reply #19 on: July 26, 2014, 07:30:36 PM »
- Which avast!..?? (Free/Pro/IS/Premier)
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
W8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO/PB] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #20 on: July 26, 2014, 08:01:01 PM »
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #21 on: July 26, 2014, 08:26:27 PM »
I have windows firewall off and Webshield on....streaming stops dead.

https://sites.google.com/site/tecchie2011/netflix-prodlem-with-avast

No other firewalls installed.

Offline Asyn

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Re: Avast web shield and Netflix
« Reply #22 on: July 26, 2014, 08:29:30 PM »
Answer the questions from: Reply #19
W8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO/PB] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #23 on: July 26, 2014, 09:49:11 PM »
The only other malware util I use is spybot and I have tried the same scenario with spybot disabled.

On windows 8.1 I have not used any other version of avast! but the latest. However on a w7 pc I have older version as mentioned earlier and on that Netflix and BBC iplayer work fine unlike on the w8.1 PC

My guess is that because the streams do not originate from a www.netflix.com or suchlike url but from IP addresses.
As those ip addresses are not embedded into trusted sources by avast database they get blocked. I can see in the realtime data windows a multitude of ip addresses are scanned and presumably blocked...netflix appears to use more than one stream maybe I need to learn all of those and exclude them!

You can see those IP addresses in the pictures I posted earlier.
I will exclude those IP addresses see if it helps.




Offline Asyn

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Re: Avast web shield and Netflix
« Reply #24 on: July 26, 2014, 09:50:52 PM »
- Which avast!..?? (Free/Pro/IS/Premier)
- OS..?? (32/64 Bit..? - which SP..?)
W8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO/PB] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #25 on: July 26, 2014, 10:51:21 PM »

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #26 on: July 26, 2014, 10:55:02 PM »
Since then I added about 6 IP addresses which I have capture via realtime data and it kinda works till the streams starts coming from a different ip address then it dies....

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #27 on: July 26, 2014, 11:08:44 PM »
The only other malware util I use is spybot and I have tried the same scenario with spybot disabled.

What version of SpyBot Search & Destroy are you running?  Also, Free, Home, or Professional?
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #28 on: July 26, 2014, 11:13:46 PM »
my spybot:


Thanks for your patience.
Frank

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #29 on: July 26, 2014, 11:16:42 PM »
here is the internet spybot settings: