Author Topic: Avast web shield and Netflix  (Read 23799 times)

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Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #30 on: July 26, 2014, 11:44:37 PM »
I haven't used SpyBot S&D since version 1.6.2, and with resident modules disabled.  As that version was dated, I did try a more recent version on my WinXP machine and found it lacking.  It was uninstalled long ago.  There has been a recent release v2.4

Could you verify that none of the browsers that you have installed are set to use proxies?  A proxy could interfere with streaming and much more.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline fxv300

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Re: Avast web shield and Netflix
« Reply #31 on: July 27, 2014, 12:19:17 AM »
Hi, everything is bog standard as it came with w8.1
see

The pic shows FF IE and Chrome Internet settings.

Question: how does the stream from an ip address eg http://185.2.223.158/* get thru on the old version of Avast?


Offline fxv300

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Re: Avast web shield and Netflix
« Reply #32 on: July 27, 2014, 12:25:00 AM »
here is the proxy setting on w8.1 on my Pc

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #33 on: July 27, 2014, 01:48:33 AM »
Thanks, that eliminates a proxy as a problem.  You may have to look to your ISP as the issue.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #34 on: July 27, 2014, 05:05:44 AM »
If you kill Spybot, (Prevent it from starting at startup) is the problem still there ?
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Offline fxv300

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Re: Avast web shield and Netflix
« Reply #35 on: July 27, 2014, 10:23:35 AM »
Hey guys, thanks for all your commenst and assistance.
I have tested with Spybot not loaded, same results.
As for the comments re my ISP, I fail to understand how that can be. You have a PC working and streaming, then you turn on webshield and it kills the stream, how can you even think about the ISP ?
Also we have several other devices on the same network W7 devices, tablets iphones etc, all work fine with netflix.

Conclusion that this is an AVAST! issue, another clue is when I put in the IP addresses that I can catch which Netflix is using (I have about 8 or so so far), the stream is staying on longer so it is those IP addresses which are being throttled. Surely there must be a way to detect a video stream in AVAST! and let it pass ....by the way I have same issues with iPlayer and other video streams. Maybe an AVAST technicians can explain how this works please.

Any other ideas welcome.
Frank

Offline Asyn

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Re: Avast web shield and Netflix
« Reply #36 on: July 27, 2014, 10:41:38 AM »
First, uninstall Spybot..!!

Then:
1. Download avast! Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast PremSec 19.9.2394.B#1 - CC 5.63 - EEK - Firefox ESR 68.3 [NS/AOS/uBO/PB] - Thunderbird 68.3 [EM] - ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #37 on: July 27, 2014, 02:03:32 PM »
Before uninstalling SpyBot S&D, be sure to remove it's immunizations first.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #38 on: July 27, 2014, 02:21:38 PM »
Before uninstalling SpyBot S&D, be sure to remove it's immunizations first.
Spybot has always had Tea Timer which prevented changes being made to your system.
It may not be a separate part of the product any more but, is still there.

Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #39 on: July 27, 2014, 03:41:57 PM »
Before uninstalling SpyBot S&D, be sure to remove it's immunizations first.
Spybot has always had Tea Timer which prevented changes being made to your system.
It may not be a separate part of the product any more but, is still there.

TeaTimer is no longer in the latest releases.  http://www.safer-networking.org/private/compare/
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #40 on: July 27, 2014, 03:50:43 PM »
Before uninstalling SpyBot S&D, be sure to remove it's immunizations first.
Spybot has always had Tea Timer which prevented changes being made to your system.
It may not be a separate part of the product any more but, is still there.

TeaTimer is no longer in the latest releases.  http://www.safer-networking.org/private/compare/

This is the same thing Tea Timer did.
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #41 on: July 27, 2014, 05:55:05 PM »

This is the same thing Tea Timer did.

No, it's not.  TeaTimer had nothing to do with the immunizations of SpyBot Search & Destroy.  The immunizations, once applied, are not an active running component.  TeaTimer was active part of SpyBot Search & Destroy thru version 1.6.2.  With version 2 and newer, TeaTimer no longer exists.

The Home version fxv300 has only has a SpyBot proxy resident, but he apparently has that disabled.  That leaves the immunizations which will remain when the program is removed unless the immunizations are removed first.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline bob3160

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Re: Avast web shield and Netflix
« Reply #42 on: July 27, 2014, 06:43:20 PM »
Once we finally get to the bottom of this blockage, we'll know what's causing it.
I highly doubt that it's avast! or I would have already been bombarded with
phone calls from my relatives who use both avast! an Netflix.
Free avast! Security Seminar: https://goo.gl/kh3cqR  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1903 64bit, 8 Gig Ram, AvastFree 19.6.xxxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #43 on: July 27, 2014, 06:52:21 PM »
I highly doubt that Avast is the culprit, too.  I have no problem with Netflix streaming.  Avast Free and AIS both have the same antivirus components, so that rules out the antivirus as the problem.  That leaves some other issue than the Avast antivirus causing what seems to be Avast causing the problem.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner

Offline Gopher John

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Re: Avast web shield and Netflix
« Reply #44 on: July 27, 2014, 06:56:56 PM »
fxv300, could you backup your Avast configuration and then reset back to Avast factory defaults?  If that doesn't clear it then you can restore your configuration.
AMD A6-5350M APU with Radeon HD Graphics, 8.0GB RAM, Win7 Pro SP1 64bit, IE11
i7-3610QM 2.3GHZ, 8.0GB Ram,  Nvidia GeForce GT 630M 2GB, Win7 Pro SP1 64bit, IE 11
Common to both: Avast Premium Security 19.7.2388, WinPatrol Plus, SpywareBlaster 5.5, Opera 12.18, Firefox 68.0.2, MBam Free, CCleaner