AvastSVC.exe commandeers lions share of CPU

[REDACTED]

Eddy, i can certainly try disabling the FF add-ons, but you should know that i am currently running AVAST with the "browser protection" disabled. Is it still worth the test?

Also, i just booted up my PC and brought up ThunderBird. The only application running was TB and it had already downloaded any E-mail waiting to be processed, yet AvastSVC.exe was using 99% of the CPU (before i even tried bringing up FF). Now, from past experience, i know that if i try to bring up FF when AVAST has the lions share of the PC, it will take forever and in fact took 5.5 mins to come up. I do not think that FF is the problem here!

[Eddy]

Yes, it is still worth to try.
If it doesn't make a difference at least we know something more.

And please attach the logs as I asked.
Let's she if we can find something that shouldn't be there.

[REDACTED]

Eddy, i looked at that link you provided to create logs and i'm confused. It talks about a  number of products in it. What exactly do you want me to do? I don't have MalwareBytes on my PC.

[REDACTED]

I decided to try something that made more sense to me than disabling the FF add-ons. As i'd mentioned previously, AvastSVC.exe grabs the lions share of the CPU even before bringing up FF, so i decided i'd disable the TB add-ons and guess what...................problem solved........FF came up i under 30 secs.

Now all i have to do is to isolate the TB add-on that's causing the problem.

[Eddy]

Please let us know what add-on it is that is causing the problem.
Information like that is always useful in case someone else has the same problem.

[bob3160]

TB addons stands for what ? Abbreviations are nice if they are universally understood by all.

[REDACTED]

Sorry Bob, TB is the short form normally used for ThunderBird.

[bob3160]

Sorry Bob, TB is the short form normally used for ThunderBird.

Could also be a disease - Tuberculosis - which comes up on a google search.

[REDACTED]

OK, here is what i've found out w.r.t. the 5 TB add-ons i was using. The add-on that appears to be causing the problem is one by the name of "Mail Tweak". I was able to enable the other 4 without causing this problem, but as soon as i enabled Mail Tweak, the problem cropped up it's ugly head. Just to be sure, i disabled it again and again the problem went away. As a further test, i enabled it again and again the problem came back.

The FF add-ons are not causing a problem.

I suggest leaving this thread open for some time just to be sure this problem has indeed been resolved.

[bob3160]

How do you access ThunderBird

[REDACTED]

Via an icon on my desk top Bob. Seems like a weird question?

[bob3160]

Via an icon on my desk top Bob. Seems like a weird question?

If it's accessed through your browser on the internet, then it's not so strange.

[Gopher John]

Thunderbird is a stand-alone email client from Mozilla.  https://www.mozilla.org/en-US/thunderbird/

[REDACTED]

Just when you think the problem is solved! After booting my PC this morning, connecting to the internet, bringing up TB, i started FF.........took over 3.5 mins (damn).

Something worth noting........the following text popped up in FF (this has happened before).

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://browser/content/browser.js:9816

Does anyone know what this is about. I don't even have Google Chrome installed on my PC? Suggestions?

[REDACTED]

Something interesting which i just found and which may be related to the aforementioned msg i sometimes get.

Under AVAST Settings........Troubleshooting, there's a box (currently unchecked) which reads "Do not use Chrome as AVAST default browser". I'm wondering if i should check this box? What do you guys think?