I will uninstall the programmes safely when we are completed
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Open
notepad and copy/paste the text in the quotebox below into it:
FCopy::
c:\windows\winsxs\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_35b31c02b85ccb6e\user32.dll|c:\windows\system32\user32.dll
Save this as
CFScript.txt, in the same location as ComboFix.exe
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it will produce a log for you at
C:\ComboFix.txt which I will require in your next reply.