Avast Internet Security Fiirewall - Self-inflicted wound

[REDACTED]

Hi guys,

 I have been using Avast! for about 6 years, and as an IT Professional, I've been recommending it for the last 6 years as well. I absolutely LOVE the product. 3 years ago, I decided that I liked it enough to purchase the full Internet Security suite for all of our machines.

So here's what happened.... I started working from home as a Cisco Voice Engineer, and was having some network issues on my home computer. through all my troubleshooting, I started thinking...ok, here it is. Avast is finally affecting me in a negative way, as AntiVirus applications eventually do....  I later found out I was WRONG. Like an idiot, I removed my firewall portion of avast. Now, problem is, I did this many months ago, and cannot remember exactly what I did. I *think* I just uninstalled it, but it is acting like I removed registry keys. I've removed Avast completely, but when I reinstall, the firewall still will not function. I know I did not edit the registry. I may have deleted some files, against my better judgement, but I cannot remember what I did or how I did it.

Any ideas?

Thanks,

Jonathan

[REDACTED]

see attached for error message I get when I try to turn on the firewall.

[essexboy]

A clean install would probably be the best option

Download Avast Uninstall Utility to your Desktop.
Download the correct version of Avast 
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
Disconnect from the net
Uninstall Avast via control panel

• Run the uninstall tool and accept the reboot to safe mode
• Once complete reboot your system
• Reinstall Avast

----------

[REDACTED]

That did the trick!!

I suspected there was a clean-up utility and that may clear it, but wasn't sure about it.

Thanks for the help!!!

[essexboy]

Glad it worked