Author Topic: GrimeFighter "problem scheduling ...."  (Read 5454 times)

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Offline dmiko

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GrimeFighter "problem scheduling ...."
« on: July 21, 2014, 11:48:29 AM »
Hello,
i run a PC with Win7 64 bit. Today i acquired one year grimeFigther license. After i clicked on button optimize my PC i got this warning:

"There was a problem scheduling Grimefighter to start when the system is next restarted"

Any suggestions?

Offline Davidek

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Re: GrimeFighter "problem scheduling ...."
« Reply #1 on: July 21, 2014, 03:38:18 PM »
Hi,

What version of Avast are you running please?  If you open Avast --> Settings --> Update under the Program section you will see the version (build) number.

Thanks

Offline dmiko

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Re: GrimeFighter "problem scheduling ...."
« Reply #2 on: July 22, 2014, 09:30:04 AM »
hi,
my current version is 2014.9.0.2021, this is also the newest version i can update to.

my virus definitions is 140721-1

thanks
daniel

Offline Davidek

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Re: GrimeFighter "problem scheduling ...."
« Reply #3 on: July 22, 2014, 01:38:15 PM »
Thanks for the info Daniel, I passed to our Dev team.

Could you also try to generate a support package? You can do this by opening Avast, then going to Help, then Feedback, then click Generate Support Package.  You only need to have the log file box checked and then click "generate now"

Please mail me the support package then

Offline dmiko

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Re: GrimeFighter "problem scheduling ...."
« Reply #4 on: July 22, 2014, 10:53:17 PM »
hello I requested the support package,
afterwards i got an error:

We are sorry, but the package cannot be generated right now, please try it again later.

Error code: 0x3e3

I tried to restart my computer, got the same error

Offline Davidek

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Re: GrimeFighter "problem scheduling ...."
« Reply #5 on: July 23, 2014, 03:50:48 PM »
:(  checking with on Dev team on why this is happening.  Really sorry about it.  Will post back as soon as I have more info.

Offline dmiko

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Re: GrimeFighter "problem scheduling ...."
« Reply #6 on: July 28, 2014, 10:44:33 PM »
hello davidek,
any new on my problem? i would like to use grimefighter pretty soon.
daniel

Offline maakar

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Re: GrimeFighter "problem scheduling ...."
« Reply #7 on: August 17, 2014, 05:45:34 PM »
I just bought a GreemFighter and have the same problem. Any solution or i have to ask for a refund?

Offline maakar

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Re: GrimeFighter "problem scheduling ...."
« Reply #8 on: August 19, 2014, 04:34:14 PM »
So no one have solution to the "problem scheduling ...." error?

Offline LynnMarie

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Re: GrimeFighter "problem scheduling ...."
« Reply #9 on: August 19, 2014, 08:44:48 PM »
I am running Windows 7......downloaded Grime Fighter on Saturday finally used it today.....my screen went black.....then a little green box was in the upper left hand corner blinking and that went away and the screen stayed black for 1 hour.....I got worried I turned off my pc...and turned it back on now it takes forever to start.  Virus version 140819-0     AVAST version  2014.9.02021      Did I over react? Is this how it is suppose to react by making my screen black? 
« Last Edit: August 20, 2014, 12:34:28 AM by LynnMarie »

Offline neoicer

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Re: GrimeFighter "problem scheduling ...."
« Reply #10 on: September 12, 2014, 08:06:46 PM »
Pro Win7 64bit,
140912-0
2014.9.0.2021

I want this fixed or my money back. I just got it today and it's the same thing and you guys haven't fixed it, from months ago as I just found this...

Offline isabelmalo212

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Re: GrimeFighter "problem scheduling ...."
« Reply #11 on: October 20, 2014, 12:19:19 AM »
Hola. Acabo de instalar GrimeFigther. La primera vez que lo quise utilizar cuando reinició y luego de sedar al PC me dice:
"Su configuración de Windows tiene datos que no conseguimos reconocer. Para mayor seguridad, no podemos trabajar en este PC". me pide abortar y no puedo optimizar. El Windows que tengo instalado es el 7 sobre 64 bits.

Offline Asyn

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Re: GrimeFighter "problem scheduling ...."
« Reply #12 on: October 20, 2014, 06:42:14 AM »
Hola. Acabo de instalar GrimeFigther. La primera vez que lo quise utilizar cuando reinició y luego de sedar al PC me dice:
"Su configuración de Windows tiene datos que no conseguimos reconocer. Para mayor seguridad, no podemos trabajar en este PC". me pide abortar y no puedo optimizar. El Windows que tengo instalado es el 7 sobre 64 bits.
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=21.0
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.679] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.3 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bridgetweb

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Re: GrimeFighter "problem scheduling ...."
« Reply #13 on: October 21, 2014, 08:42:06 PM »
I'm having the exact same problem I checked the requirements and now it doesn't work. I've emailed 1000000times but no luck. I also renewed my licence for Avast Pro, but I keep getting a message saying my licence is about to expire. I have sent proof of payment but no-one bothers to answer my submissions anymore. This is tantamount to fraud and theft. I've asked for a refund but have been ignored. Really angry and disappointed! :-[ :-[