Author Topic: My Avast Improvement sugestions  (Read 175867 times)

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Offline badass

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Re: My Avast Improvement sugestions
« Reply #45 on: February 08, 2018, 10:33:59 PM »
The easiest thing to do on this site is "LOGOUT" and that may be what I'll do for good!!!
Dell 660S, Windows 7 Professional 64-bit SP1, Intel Core i3 3240, 8.00GB Dual-Channel DDR3, Avast Free

REDACTED

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Re: My Avast Improvement sugestions
« Reply #46 on: April 06, 2018, 10:00:13 PM »
This is relative to Avast Call Blocker on iOS...

- It seems to be an orphan...very little mention of it's existence on your site and and the last update was nearly a year ago (but you faithfully charged me for another year last December).  I don't mind paying for what I use but if you're not going to develop the product anymore, you owe me a disclosure to that effect before you take my money.  Oh yeah... the 'manage subscription' button in the settings sheet takes me to an undefined URL...so I can't even cancel my subscription from my phone anymore!  I'm not feeling a lot of love from you guys these days.

- Allow wild cards in specifying blocked callers:  for example, I get tons of spoofed calls from my own area code and exchange prefix.  I could shorten my blocked numbers list immensely if I could specify all these numbers as 999-999-*.  I never make calls to myself so the wildcard wouldn't apply to my number.

- Sort the blocked numbers list as newest -> oldest so that new entries appear at the top of the list instead of at the bottom.  That would prevent a lot of time scrolling a large list to get to the newest entry to edit the comments.

Thanks
« Last Edit: April 06, 2018, 10:10:16 PM by stevewi »

Offline Csicso

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Re: My Avast Improvement sugestions
« Reply #47 on: September 23, 2018, 12:11:36 AM »
Hello, I can not add device - Avast Free Windows version - on my Avast account. This is a known mistake, or individual chase?

Offline rocksteady

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Re: My Avast Improvement sugestions
« Reply #48 on: March 24, 2019, 10:25:28 AM »

Offline chris..

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Re: My Avast Improvement sugestions
« Reply #49 on: March 26, 2019, 09:27:13 PM »
@rocksteady
wow  :o Csicso post was september 23th
I don't think this old subject is related to recent changes mentioned on the link  ;)

Offline rocksteady

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Re: My Avast Improvement sugestions
« Reply #50 on: March 27, 2019, 03:43:26 PM »
@Chris,
Er true, now I see it again. Whoops.
It must have been result of me looking at a different part of the Forum and seeing it marked as "New".
Never mind no harm done.

Offline bob3160

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Re: My Avast Improvement sugestions
« Reply #51 on: March 27, 2019, 10:45:15 PM »
@ rocksteady,
Responding in old posts is never a good idea. :)
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Offline Dave333

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Re: My Avast Improvement sugestions
« Reply #52 on: May 14, 2019, 04:07:10 PM »
Multi-authenticate /2fa
I love the idea of theft protection and device location (thats already apart of the avast services)
But..
I dont want to put my devices on there with the login being so open.
Should someone obtain access to the avast account, they could lock you out of your device, set off sirens, locate it, or even wipe it completely losing everything.
The account really needs multiple levels of logging in.
Email, application, text... maybe a backup number in case you lose your phone.

Offline grc071

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Re: My Avast Improvement sugestions
« Reply #53 on: April 09, 2020, 09:20:39 PM »
Comment/Suggestion:

I purchased Avast Internet Security 3-year licence from my PC, and to my dismay, Avast told me it's not useful on my Avast Mobile.   This was 2 years ago.  Now that Avast FINALLY made a more sensible business decision to open up all paid-licenses to accommodate ANY ten devices, makes me a happier return customer upon my 3year licence renewal period.

I just wanted to voice my concern because your prior business model made me very dissatisfied with your paid-yet-restrictive service!

Thank you for being considerate to your PAYING-Clients, and listening to their business needs.
====

Suggestion:
- On the subscription-page can you please LIST Total devices connected to the same subscription including PC,Mac, Mobile phones "ALL IN ONE" page so that I can easily view and modify the devices i use for my paid licence.
- Makes this very easy for me, tho your product offerings are MANY, it's very cumbersome to the client the overall products to subscriptions registered still require a easy to use central-page listing all device counts in one page.

I am quite sure that there are 100s of other clients feeling the SAME as me, but don't bother to send service improvement comments to you.

Please address this suggestion with a timeline for implementation. My confidence in Avast is somewhat better now, that you allowed all paying clients to register Avast on all devices, but there is still room for much improvement on your services.

Thank you, I await a deployment timeline for my suggestion.