Author Topic: Computer won't boot - Safe Mode Hangs on aswrvrt.sys  (Read 44751 times)

0 Members and 1 Guest are viewing this topic.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40627
  • Dragons by Sasha
    • Malware fixes
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #15 on: July 26, 2014, 05:59:05 PM »
Could you now run startup repair at least 3 times please, rebooting between each we need to regenerate the boot cache and this should do it

Offline gdchansen

  • Newbie
  • *
  • Posts: 9
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #16 on: July 26, 2014, 06:36:00 PM »
Ugh -- I must have really messed up my computer this time. It is still restarting at the Windows Logo screen.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40627
  • Dragons by Sasha
    • Malware fixes
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #17 on: July 26, 2014, 07:15:45 PM »
It appears that the boot cache generator at C:\Windows\System32\catroot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE} is badly broken, in which case the only alternative is to re-install windows.  Do you have a disc image ?  If not you will have to back up your data using something like the reatogo desktop

Offline gdchansen

  • Newbie
  • *
  • Posts: 9
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #18 on: July 26, 2014, 07:19:28 PM »
Ok, I can get at the files to backup all my important documents. I was kind of expecting this. Thank you very much for all of your assistance!

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40627
  • Dragons by Sasha
    • Malware fixes
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #19 on: July 26, 2014, 07:29:30 PM »
Sorry it was not better news

Offline erikhrm0

  • Newbie
  • *
  • Posts: 1
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #20 on: May 12, 2015, 02:31:50 PM »
i had the same error, two times on a pc with 2 win7 installations, defintivly you must deinstall avast prior install the grafik card driver!!!! or later, but with trial with avast uninstall tool...
greeting

Offline buythiscomputer

  • Newbie
  • *
  • Posts: 2
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #21 on: June 21, 2015, 03:39:49 PM »
Hello, I am sorry but how to launch these programs when computer does not even boot in safe mode ?

Thank you for your help and I will open a new thread as requested when I will know how to check my computer.





Please go to https://forum.avast.com/index.php?topic=53253.0 and follow the directions for attaching the other logs needed:

- MBAM
- aswMBR.exe

After doing this, do not attempt to make any changes to your machine (this includes trying to fix it).  After you have posted your logs, someone will be along to review them.  Thank you.

Offline dubuque_1

  • Newbie
  • *
  • Posts: 1
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #22 on: December 24, 2015, 04:07:10 AM »
Wondering the same things, I consistently see mention of saving something to the desktop,. when the title clearly indicates that we can not boot into windows either regular or safe mode, and safe mode stopping at the aswrvrt.sys file

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 44941
  • 61 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #23 on: December 24, 2015, 01:54:54 PM »
@ dubueue_1, buythiscomputer anderikhrm0,
If you have a problem, please start your own topics.
Fully describe your problem and give us some information about your system,
what other security programs you're running and, how you removed your old Antivirus before installing Avast.


 
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31333
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: Computer won't boot - Safe Mode Hangs on aswrvrt.sys
« Reply #24 on: December 24, 2015, 02:01:00 PM »
Do not wonder on how to run the tools, read the article.
It is explained there what to do.