Author Topic: Windows 7 Login/Welcome - User Disappears after selection  (Read 1676 times)

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Windows 7 Login/Welcome - User Disappears after selection
« on: August 01, 2014, 08:07:38 AM »
Hi,

After installing avast! Endpoint Protection Suite Plus we have a user whose Login screen becomes inactive after selecting his profile. There are 3 user accounts to chose from, and after making his selection the profile picture/name/password box are not shown and only the screen's background image remains. The computer is completely unresponsive apart from mouse movements and a hard reboot is required. This has happened 3 mornings out of 5 or 6 since installing, and no other software has been installed. A boot scan has revealed no viruses.

« Last Edit: August 01, 2014, 08:10:02 AM by Chris Day »